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Swissport

Global airport ground handling and cargo

Airport Manager

Warehouse & FulfillmentUpdated on Nov 10
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Aeronautics, Engineering, Administration, or a related area is required.
  • At least five years of related experience as a Manager, Station Manager, or Operations Manager is required; aviation-industry experience is preferred.
  • Basic knowledge of SGHA and international aviation legislation is required.
  • Availability to work rotating shifts, including holidays and weekends, is required.
  • The role requires verbal communication, ability to work under pressure, leadership, results orientation, and negotiation skills.

Responsibilities

  • Organize the station’s ground operations and develop and maintain excellent relationships with customers and authorities.
  • Maintain the best possible daily handling services.
  • Plan staffing optimally.
  • Maintain quality and safety standards.
  • Comply with the local airport emergency plan and develop an internal concept.
  • Keep ground support equipment in good condition.
  • Strictly control implementation of the operating budget.
  • Identify all opportunities for cost savings and revenue.
  • Communicate the strategy and mechanisms for sales and marketing of services to internal and external customers in a timely and appropriate manner.
  • Conduct periodic customer interviews to obtain feedback on service satisfaction.
  • Follow up appropriately on customer complaints.
  • Communicate customer needs to the relevant departments.
  • Request information from other departments in a timely manner for reporting, pro forma analysis, and marketing analysis.
  • Prepare, communicate, and follow up on service terms in contracts, rates, expiration dates, penalties, and other special clauses.
  • Prepare accurate feasibility analyses for launching new projects and opening new stations.
  • Perform other duties related to total responsibility for the station.
  • Fulfill the responsibilities described in the station’s QHSE Management System Manual and other manuals under the role’s responsibility, ensuring compliance with ISO 9001, ISO 14001, ISO 45001, and ISAGO requirements.

Desired Qualifications

  • Experience in the aviation industry is preferred.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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