Atos

Global IT services, consulting, digital transformation

Network Voice Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeWest Hollywood, CA, USANo salary listedIn-person

About the Job

Requirements

Expert knowledge of Cisco Unified Communications Manager (Call Manager) versions 6x through 10x.
Expert knowledge of Session Border Controller Session Initiation Protocol trunking, specifically ACME Packet.
Expert enterprise multi-cluster design integrating Cisco Unified Communications Manager, Unity, and Unity Connections.
Expert enterprise Contact Center design and implementation, including integration and engineering of Unified Contact Center Express.
Expert knowledge of Cisco Unity and Unity Connections.
Knowledge of Cisco Emergency Responder.
Knowledge of IP Contact Center and related applications.
Knowledge of Cisco IOS telephony, including T1-PRI, gateways, Media Gateway Control Protocol, Skinny Client Control Protocol, and Survivable Remote Site Telephony.
Knowledge of Cisco Quality of Service for Voice over IP.
Expert knowledge of local-area and wide-area network communications.

Responsibilities

Plan, deploy, implement, and maintain the enterprise IP telephony infrastructure.
Conduct technology development and research.
Design and implement infrastructure and network-based telephony services.
Provide Level 2 and Level 3 technical problem management.
Split work between project-based efforts and operational support.
Work independently with vendor partners on technology products and services to ensure smooth operations.
Migrate from the legacy private branch exchange system to the new Cisco Unified Communications Manager.
Coordinate with internal IT groups, including WAN and LAN engineers, to resolve multidisciplinary technical issues spanning these domains.

Job Description

The Sr. Network Voice Engineer (Cisco Voice over IP Engineer) supports the planning, deployment, implementation, and maintenance of our client's enterprise IP telephony infrastructure.

Responsibilities include technology development and research, design and implementation, infrastructure design, engineering of network-based telephony services, level-2 and level-3 technical problem management.

Much of the work of the Sr. Cisco VoIP Engineer will be split between project-based efforts and operational support. This position works independently with vendor-partners on technology products and services to ensure smooth operations as well migrations from legacy PBX system to the new Cisco CUCM.

The Sr. Cisco VoIP Engineer also coordinates with other groups within IT to resolve multi-disciplinary issues—specifically with the WAN and LAN engineers on technical issues that span these domains.

Qualifications

- Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x

- Expert knowledge in SBC SIP trunking specifically ACME Packet

- Expert enterprise multi-cluster design, integrating CUCM (Call Manager), Unity and Unity Connections, Expert enterprise Contact Center Design and implementation, integration/engineering of UCCX

- Expert knowledge of Cisco Unity and Unity Connections

- Cisco Emergency Responder (CER)

- IPCC and related applications

- Cisco IOS Telephony T1-PRIs/Gateways/MGCP/SCCP/SRST

- Cisco QoS for VoIP

- Expert knowledge of LAN/WAN communications

Additional Information

About the Company

Atos

Global IT services, consulting, digital transformation

Atos is a global IT services and consulting firm that helps big companies and governments run and improve their digital systems. It offers services like cloud computing, cybersecurity, big data, and digital transformation, delivering these through consulting, system integration, outsourcing, and managed services to keep complex IT environments functioning smoothly. What sets Atos apart is its long history of growth by acquiring other firms, building a wide footprint across Europe and North America, and combining diverse capabilities into one large service provider. After a period of financial restructuring to reduce debt, Atos is focused on stabilizing its finances and returning to growth and more acquisitions by 2026.

Company size: 10,001+
Company stage: IPO
Headquarters: Bezons, France
Founded: 1997

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