Office Operations Coordinator

Overview

Diagnostic Group, LLC is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

The Demant group covers five business areas: Hearing Care, Hearing Aids, Hearing Implants, Diagnostics, and Communications. 

Diagnostic Group LLC is looking for an experienced Office Operations Coordinator. The Office Operations Coordinator is responsible for overseeing the daily administrative operations of the office while ensuring an efficient, professional, and welcoming work environment. This role provides executive administrative support, manages office services and facilities, supervises front desk operations, coordinates company events and safety initiatives, administers government contract requirements, and serves as a key resource for employees, visitors, and business leaders.

Working with minimal supervision, this position anticipates business needs, manages multiple priorities, and supports organizational effectiveness through strong communication, organization, and critical thinking skills.

Compensation: The salary for this position is $60,000 to $68,000 per year and is an exempt position. 

Full-time benefits include:

• Medical, dental, prescription, and vision benefits 
• 24/7 virtual medical care 
• Employee Assistance Program for you and your family 
• 401(k) with company match
• Company-paid life insurance 
• Supplemental insurance for yourself, your spouse/partner, and your children 
• Short-term and long-term disability insurance 
• Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or
• Dependent Care 
• Pet Insurance 
• Commuter accounts 
• Employee Perks (tech discount) 

Responsibilities

• Manage day-to-day office operations, administrative processes, office supplies, equipment, mail services, communication systems, and workplace resources.
• Provide executive support including calendar management, travel arrangements, corporate travel programs, expense reporting, meeting coordination, minutes, and preparation of business documents.
• Serve as the primary point of contact for visitors, vendors, and incoming communications while providing administrative support across departments.
• Coordinate facility operations, maintenance, workplace safety programs, emergency preparedness efforts, vendor relationships, construction projects, and office improvement initiatives.
• Plan and support company meetings, employee events, recognition programs, wellness initiatives, training activities, and employee communications.
• Assist with administrative budgeting, bookkeeping, expense reconciliation, reporting, data analysis, and special projects.
• Maintain company records including vehicle registrations, insurance documentation, emergency notification systems, and other business-critical administrative records.
• All other duties as assigned.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple projects and competing priorities.
• Strong analytical and critical thinking skills.
• Proficiency with Microsoft Office Suite and business software applications.
• Ability to work independently with minimal supervision.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Ability to build effective working relationships across all levels of the organization.

Education and Experience:

• High school diploma or equivalent required.
• Associate’s degree in business administration, Office Management, or related field preferred.
• Minimum of 3-5 years of progressively responsible administrative, office management, or executive support experience.
• Experience managing vendors, facilities, and office operations strongly preferred.

Physical Requirements:

• Prolonged periods of sitting and working on a computer.
• Occasionally required to stand, walk, and move throughout the facility.
• Must be able to lift up to 25 pounds periodically.
• Ability to assist with event setup and office supply deliveries when needed.

Pre‑Employment Requirements

• Clear background check including criminal history and education verification.

Diagnostic Group, LLC is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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