Tesla

Makes electric cars, robotaxis and grid batteries

Latin America Regional Manager - Approved Collision Centers

Automotive Service & RepairConfirmed live in the last 24 hours

Full-timeRionegro, Antioquia, ColombiaNo salary listed

About the Job

Requirements

At least 10 years of collision or auto insurance industry experience in Latin America, with expertise in the Latin American collision and insurance industries.
Fluency in Spanish and English.
Experience leading a team and achieving key performance metrics and organizational goals.
Ability to provide excellent customer service and work with multiple organizational levels, from senior management to external contractors.
Strong written and oral communication skills, with attention to detail.
Excellent computer skills, including Microsoft Office.
Strategic planning, organizational, and change management skills, with the ability to work independently.

Responsibilities

Identify, grow, and manage the performance of Tesla Approved Collision Center locations in Latin America within established markets and future market expansions.
Establish market-specific operating standards and ensure certified locations meet and maintain certification requirements, including tooling, training, and legal documentation.
Communicate consistently and promptly with internal and external stakeholders.
Contribute as a team member to multiple projects simultaneously in a fast-paced, dynamic team environment with high quality expectations.
Monitor ongoing repairs to ensure customers in the region receive an excellent repair experience.
Lead process standardization, improve resource management, and develop operational key performance indicators and reporting.
Travel domestically or internationally approximately 25% of the time.

Category	Vehicle Service
Location	Rionegro, Antioquia
Requisition ID	282833
Type	Full-time

Job Description

Tesla is seeking a curious, engaging, and driven Latin America Regional Manager, Approved Collision Centers to join the Tesla Approved Collision Center team. You will lead Tesla in our program development and expansion of Tesla Approved Collision Centers across Latin America. This position will collaborate with third party collision centers on behalf of Tesla customers to return their vehicle to its originally engineered state of safety, performance, and aesthetics in the fastest and most economical manner.

Job Responsibilities

Responsible for identification, growth, and performance of Tesla Approved Collision Center locations in Latin America within established markets and future market expansions
Establishing market specific operating standards and ensuring all certified locations meet and maintain all requirements for certification such as tooling, training, and legal documentation
Consistent timely communication with all internal and external stakeholders
Ability and willingness to perform as a team member on multiple projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for quality
Ensure customers within the region are getting an excellent repair experience by monitoring ongoing repairs
Lead in standardizing processes, improve resource management, and developing operational Key Performance Indicators and reporting
Approximately 25% travel domestically or internationally

Job Requirements

10+ years of collision or auto insurance industry experience in Latin America and an industry expert in Latin American Collision and Insurance industries
Fluent in both Spanish and English
Experience leading a team and achieving key performance metrics and organizational goals
Proven ability to provide excellent customer service, and work with multiple levels of the organization from senior management to external contractors
Superior communication skills, written and oral, with attention to detail
Excellent computer skills - Microsoft Office
Strong strategic planning, organizational and change management skills with ability to work independently

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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