Account Executive - SMB Grower

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The SMB team is at the forefront of driving revenue and growth for Stripe in Europe. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what’s most important to them: their business. We’re known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy.

The SMB team is very international and diverse. Apart from Stripe’s Operating Principles, the team's guiding principles are fun and collaboration. We are looking for a team member who is open to sharing knowledge across teams and open to learn from each other - Always stay curious.

What you’ll do

As Grower Account Executive on the SMB sales team, you will be instrumental in driving Stripe’s future growth. 

The role will involve prospecting to businesses, articulating the value of Stripe and strategically advising them on how they can optimize their business using Stripe solutions. We guide our users to understand how Stripe’s modern financial infrastructure can support their growth ambitions and provide a competitive edge for their business or product.

Responsibilities

• Directly manage and cultivate a named account list while crafting comprehensive account plans aimed at winning and expanding business with high growth SMBs.
• Understand users' pain points and our value to SMB clients, proposing tailored solutions that consult on their long-term growth.
• Bring clients through complex evaluations of Stripe’s solutions, working with cross-functional teams (Product, Risk, Operations) to successfully follow new projects through to activation and adoption.
• Foster relationships with executive stakeholders and represent Stripe in the local ecosystem to help us grow our footprint and mindshare.
• Work with other cross-functional teams on shared initiatives to drive internal efficiency and broader business impact.
• Manage and expand relationships within a named list of Existing User accounts, driving upsell and client retention at scale.
• Develop and execute strategic programs for deepening product adoption and maximizing effective utilisation among our current user base.
• Contribute to our GTM priority to expand the base and optimize our renewals motion.
• Foster executive relationships with stakeholders at existing clients to ensure maximum client retention and identify significant expansion opportunities.

Who you are

We’re looking for a curious, well-rounded strategic seller who can build strong relationships with Stripe’s clients in this key segment. You are comfortable owning your territory, balancing a mix of high value, strategic deals with smaller, high velocity deal cycles.

You are solution-oriented, adaptable, have a keen interest in further developing yourself and know how to get things done. You do enjoy a highly-technical sales cycle and working with a diverse group of internal stakeholders.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-3 full year experience in solution sales field with deals closed and onboarded successfully
• Experience in sales with Startup users, Small or Mid-sized businesses 
• Ability to understand the Stripe API and build great relationships with highly technical customers
• Ability to operate in a highly ambiguous and fast-paced environment
• Open to travel and attend industry events

Preferred requirements

• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Strong interest and knowledge in technology, payments landscape and products
• Superior verbal and written communication skills
• Comfort interpreting and discussing API-first solutions
• Fluency in Polish or Romanian