Senior Wholesale Propane Sales Representative

Summary

CHS has an exciting opportunity for a Senior Wholesale Propane Sales Representative on the Propane Sales team. You must be detail oriented, have strong analytical & negotiating skills, with excellent communication skills, both verbal and written. Ability to build strong relationships with customers and teammates through collaboration, trust, and respect.

Responsibilities

• Promote the safe use of propane and be an advocate for our industry leading Safety Reimbursement Program.
• Manage profitable sales and gross margin of CHS Propane Wholesale trade territory.
• Collaborate with supply and trading team to build solutions that are win-win with primary focus on the customer.
• Work effectively with all rail, pipeline, and gas plant stakeholders to execute on obligations specific to the terminal.
• Improve business performance specific to territory by capturing market and industry trends, along with customer feedback.
• Develop territory strategy that supports wholesale and enterprise priorities and timeline. Remain flexible in response to unexpected situations and adjust sales strategy based on market conditions.
• Utilize market intelligence to identify emerging needs and take timely action to do what’s right for the customer and business.
• Demonstrate relationship building skills that effectively engage with others, exhibiting a sincere interest in customers and coworkers.
• Will project an open and authentic demeanor and serve as a role model for others on the team.
• Seek continuous individual growth through feedback from peers and leadership to develop professionally.
• Have the ability to develop a strong internal and external network with a shared interest in propane solutions to provide a superior customer experience.
• Work across business boundaries to develop solutions that will better serve propane, enterprise and ultimately the customer.
• Champion new ideas and optimism at all-times, especially during peak demand periods when solutions may be ambiguous and uncertain.
• Actively participate and present (when requested) market and program updates at association, manager, and other industry events as a professional representative of CHS Propane.
• Support and seek continuous improvement of supply, risk and marketing strategies that capture maximum value.
• Promote the cross-sale of Energy Equipment to our propane marketers.
• Work to grow the share of wallet of current and prospective customers throughout the territory of responsibility by utilizing the segmentation tool by implementing strategy, tactics, and actions.
• Target customer satisfaction index scores that meet or exceed peer average.
• Complete customer Supply Plan and Nominations with the mindset of continuous improvement.
• Embrace technology and the use of metrics (KPI’s) to improve processes and customer experience.
• Prepare timely and thorough daily market updates that provide value for the customers within the territory.
• Sell forward contracts and other risk management programs to meet or exceed monthly and yearly targets.
• Be available to assist teammates of adjacent territories to improve the overall customer satisfaction.
• Attend key customer and industry events that promotes CHS Propane as an industry leader.

Minimum Qualifications (required)

• High school diploma or GED.
• 4+ years of experience in sales and/or business development and account management.
• Ability and willingness to travel 25-35%.

Additional Qualifications

• Bachelor’s degree in business or related field preferred.
• JDE, Dynamics (CRM) and/or SAP experience preferred.
• Proficient in Microsoft Office suites.
• Ability to work extended hours during peak demand periods and minimal travel for business as needed.
• Ability to adjust sales strategy based on market conditions.
• Completion of Action Selling and LEAN