High school diploma or GED, additional training, and 5–7 years of HVAC experience.
Two to five years of experience in a supervisor or training position.
Technical training certification is required.
Must possess valid licensing or certification for EPA and safety requirements, including a valid driver's license.
Skilled at servicing heating, air conditioning, ventilation equipment, and related accessories.
Proficient mechanical aptitude and ability to operate necessary tools and equipment.
Proficient at reading wiring diagrams and troubleshooting electrical, refrigerant, and duct systems on HVAC equipment.
Able to communicate with external and internal customers and resolve customer concerns or complaints.
Able to work a flexible schedule during peak seasons, including an on-call rotation as needed.
Able to lift and carry up to 50 pounds; work in confined spaces; stand, kneel, and bend for prolonged periods; work at heights; handle electrical tools and equipment; and work in various weather conditions.
Must successfully complete the screening process, including assessments, interviews, background checks, and drug screens.
Responsibilities
Complete necessary repairs and routine maintenance of heating, air conditioning, ventilation systems, and accessories in a timely and accurate manner.
Maintain accurate inventory of HVAC resources and complete electronic documentation for record keeping.
Deliver excellent customer service and maintain high levels of customer satisfaction.
Create a positive field learning environment for ongoing training with a team of technicians.
Coach, mentor, and track team progress to achieve daily and monthly goals aligned with company and department initiatives.
Work with the Service Manager and Training Manager to develop processes that improve workflow and customer satisfaction.
Address customer concerns by analyzing and diagnosing issues professionally, accurately, and promptly; promote products and services, including replacement products.
Overview
KB Complete-
HVAC Service Supervisor $30-35/hr+ weekly commission!
KB Complete operates with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company’s continued success and are rewarded well for their contributions.
We are honest, professional, and hard working. We strive for excellence and are loyal and committed to our customers and one another. Our new and long-time customers choose us because we will only send the best in the industry to their homes to solve their service needs.
Responsibilities:
Complete necessary repairs and routine maintenance of systems for all heating, air conditioning, ventilation as well as accessories in a timely and accurate manner.
Maintain accurate inventory of all HVAC resources as well as completing all necessary electronic documentation for record keeping.
Responsible for delivering excellent customer service and maintain high levels of overall customer satisfaction.
Creating a positive learning environment in field for ongoing training with a team of technicians
Coaching mentor and track team progress to achieve daily and monthly goals that are in line with company and department initiatives.
Work with Service Manager and Training Manager to develop industry leading processes for overall better workflow and customer satisfaction.
Provide solutions to customer concerns by analyzing, diagnosing in a professional timely and accurate manner. Promoting products, services including specifically replacement pro
Qualifications:
High School Diploma for GED with additional training and 5-7 years’ experience in HVAC. Technical training certification required.
2-5 year experience as a supervisor or training position
Must possess all valid licensing or certification for EPA and safety requirements including a valid driver’s license.
Skilled at servicing heating, air conditioning, ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment.
Effective communication skills to communicate with external and internal customers. The ability to resolve customer concerns or complaints.
Ability to work a flexible schedule to meet the demands of customers during peak seasons with an on-call rotation as needed.
Physical Requirements:
Ability to lift and carry up to 50 pounds.
Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
Prolonged periods of standing, kneeling, and bending.
Ability to work at heights (e.g., ladders, elevated plat forms).
Manual dexterity to handle electrical tools and equipment.
Ability to work in various weather conditions when performing outdoor installations.
Benefits:
Health Coverage: Employer-paid medical, dental, and vision plan options
Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
Savings Accounts: FSA and HSA contribution options
Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
Time Off & Perks:
Paid time off and holidays
Paid parental leave
Growth and Training Opportunities:
Tuition Reimbursement
On-going training and development
Requirements:
Valid Driver’s License (required)
To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
KB Complete is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.