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Lookers

UK automotive retailer with multiple brands

Service Advisor

Service Advising & EstimatingConfirmed live in the last 24 hours
Part-timeBuckingham, UK

About the Job

Requirements

  • Previous experience gained in a similar role.
  • Practical knowledge of computer systems.
  • Ability to work independently and as part of a team.
  • Excellent verbal and written communication skills.

Responsibilities

  • Assist the Aftersales Manager with daily duties.
  • Complete vehicle health checks for the workshop.
  • Ensure all items are correctly located and maintain stock control.
  • Receive orders and ensure returns are up to date.
  • Answer calls from customers.
  • Provide customer care.
  • Ensure customers in retail and workshop areas are dealt with quickly and efficiently.
  • Process all orders on the same day.
  • Complete administrative functions accurately and promptly.
  • Log stock discrepancies with the Aftersales Manager.

About the Company

Lookers

UK automotive retailer with multiple brands

Lookers is a large UK-based network of car dealerships that buys, sells, and services vehicles. It makes money by selling new and used cars, providing aftersales services, parts, and financing through its showrooms and service centers across the country. The company grows by acquiring regional dealerships and consolidating brands, giving it a broader footprint and more diverse offerings. Since 2023, Lookers is owned by Global Auto Holdings Limited, backed by Alpha Auto Group, which gives it greater scale and resources to compete in the auto market. Lookers’ key difference from competitors is its long history of growth through strategic acquisitions that expanded its brand mix and geographic reach, creating a wide nationwide network. Its goal is to maintain leadership in UK automotive retail by expanding its dealership network, offering a full range of vehicle brands and services, and leveraging its scale to stay competitive.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Manchester, United Kingdom
Founded
1908

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