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Bobbie

Direct-to-consumer organic infant formula producer

Digital Product Design Lead

Product DesignPosted on Nov 9
Full-timeRemote in USA

About the Job

Requirements

  • A portfolio demonstrating the customer insight behind design decisions and learnings after launch.
  • Examples of proactively identified problems and the outcomes they drove.
  • Ability to frame problems, weigh tradeoffs against business goals such as conversion and retention, and contribute to roadmap discussions with Product and leadership.
  • Experience building or leading an in-house UX/UI practice, setting standards and workflows, directing agencies or contractors, and mentoring designers.
  • Deep UX and UI skills across web and mobile, expert Figma skills, and experience building scalable design systems.
  • Experience designing personalized or data-driven experiences and using data to guide decisions and measure results.
  • Significant product design experience; experience in direct-to-consumer subscription, membership, or other recurring-revenue products is preferred.
  • Ability to explain design decisions to different audiences.
  • Initiative, curiosity, and willingness to work in an early-stage startup environment.

Responsibilities

  • Set the design vision, quality bar, and ways of working while rebuilding the in-house UX/UI function.
  • Establish and promote UX/UI best practices, Web Content Accessibility Guidelines (WCAG) standards, and design workflows across the product organization, and stay current with industry trends and emerging tools.
  • Direct the UX/UI agency partner by setting priorities, providing creative and quality feedback, and improving the quality of its work.
  • Mentor designers and contractors and serve as a design partner to leadership.
  • Design wireframes, prototypes, and user flows, and identify and resolve UX/UI issues across the homepage, product pages, cart, and checkout.
  • Partner with Product Managers and Lifecycle Marketing to design signup, plan management, billing, feeding-stage transitions, save flows, cancellation, and winback experiences.
  • Work with Product and Lifecycle to create personalized experiences that adapt to families’ stages and needs, onsite and throughout the subscription.
  • Audit and rebuild the design system foundation, and own the system end to end.
  • Develop and maintain design systems, style guides, and UI patterns for consistency across mobile and web using a mobile-first visual design approach.
  • Maintain Figma file hygiene and design-system integrity, including components, tokens, documentation, and naming conventions.
  • Plan and conduct qualitative and quantitative research, including usability testing, subscriber interviews, funnel analysis, and behavioral analysis, to validate design decisions and improve conversion, retention, and satisfaction.
  • Translate research findings into clear problem statements and bring them to Product as opportunities.
  • Conduct competitor analysis, gather user feedback, and use A/B testing to improve design and usability and reduce UX friction.
  • Design the subscription journey around the parent community’s needs, feedback, and voice.
  • Partner with Creative to align user experience, visual identity, and brand voice and translate brand direction into interfaces.
  • Work with designers, Product Managers, and Engineers to validate technical feasibility, assess scope tradeoffs, and ensure designs ship faithfully across mobile and web.
  • Design cohesive experiences across email, SMS, and web to reduce churn, increase reactivation, and support parents through each subscription stage.
  • Partner with Brand on brand and commercial strategy and with Product Marketing to support go-to-market priorities and Bobbie’s positioning.
  • Explain and justify design decisions, breaking features into minimum viable products that deliver immediate value.
  • Set timelines for UX/UI deliverables, manage dependencies and blockers, and lead projects through the design phase.

Desired Qualifications

  • Mobile-first design experience is strongly preferred.
  • Health, baby or parenting, consumer packaged goods, or ecommerce experience.
  • Familiarity with Recharge, Shopify, or Klaviyo.

About the Company

Bobbie

Direct-to-consumer organic infant formula producer

Bobbie manufactures organic infant formula sold directly to consumers. The formula uses grass-fed cow milk, a proprietary organic fat blend, and lactose to resemble breast milk, with processing that avoids chemical solvents and high heat. It avoids common fillers and allergens like corn syrup, palm oil, maltodextrin, gluten, pesticides, antibiotics, and soy to offer a clean-label option. Its goal is to provide a high-quality organic nutrition choice for infants and to support families who cannot breastfeed by offering formula for a full year.

Company size
201-500
Company stage
Series C
Total funding
$141.5M
Headquarters
Heath, OH
Founded
2018

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