Organizational Change Management-HCM Consultant

OCM- HCM Consultant

Infosys Singapore & Australia · Sydney, Australia (Hybrid) · Full-time · Posted 2025-01-12

Workplace: hybrid

Department: Workforce Trasnformation

Description

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

Requirements

About your role 

We are seeking Consultants with experience in HCM transformation to join our growing European practice. In this role, you will be part of a team that focuses on HCM innovation in pursuit of enabling world-class workforce operations and experiences.  

You will guide our clients through the complex landscape of HR transformation, leveraging technology and best practices to create an impact on business outcomes. You will deliver quality client service, provide insightful solutions, and balance multiple priorities. You will also demonstrate excellent communication and problem-solving skills, easily integrate into new teams, and establish relationships. More specifically, the responsibilities of this role include: 

• Create employee experience strategies with market-relevant thought leadership - develop employee experience journeys, personas, and roadmaps to help digitise HR service delivery and improve workforce experiences. 

• Deliver HR Transformation E2E projects as well as state-of-the-art HR Service Transformation solutions at global scale. 

• Deliver HR TOM and HR Process Design to enable and operationalise our clients' HR strategies. 

• Support clients with implementation and adoption of HR Cloud and HXM Technologies from Hire to Retire. 

• Provide Workforce Transformation Advisory from Talent Marketplace solutions via skill-based organisation towards Learning Agility, Upskilling and Reskilling initiatives – provide project management support for the deployment of new workforce solutions and initiatives. 

• Facilitate HR workshops and craft insightful presentations, providing actionable recommendations. 

• Contribute to practice development and pre-sales activities to develop our service offerings, proposals and go-to-market initiatives further. 

• Lead teams, fostering an environment of continuous learning and growth. 

You.. 

• Have a broad business skill set including stakeholder management, problem-solving, and resilience 

• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences 

• Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel 

• Domain expertise in processes from the Hire to Retire employee cycle, including defining HR processes, creation of formal process documentation, detailed process maps and standard operating procedures. 

• Translation of employee experience needs into business requirements to drive digital HR platforms deployment. 

• Knowledge and experience in the implementation of HR technologies, e.g. HCM cloud systems (e.g. Oracle, SuccessFactors, Workday), HR ticketing/workflow tools (e.g. ServiceNow HRSD, Salesforce) or other HR solutions. 

• Project and change management activities for HR Transformation projects. 

• Ability for conducting HR improvement workshops and subsequently creating recommendation reports, thought leadership and transformation roadmaps. 

• Strong facilitation, communication, and problem-solving abilities. 

• Ability to lead project teams and mentor junior consultants. 

• Demonstrable experience in developing proposals and offerings, either for internal or external clients. 

• Contribution to practice development, including go-to-market strategies and developing others.

Benefits

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Apply

Apply at Infosys Singapore & Australia

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