Operations Shift Leader

HELP US BRING THE GIFT OF HEALTH TO LIFE.

Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.

This role is not available for any form of immigration sponsorship or support, including completion of the Form I-983 training plan required for STEM OPT. 

Position Summary:

The Shift Leader provides leadership across the shift and broader site to ensure safe, stable, and effective operations. This role is responsible for supporting frontline teams, helping stabilize performance and team dynamics, and serving as a visible leadership presence that drives accountability, consistency, and engagement. The Shift Leader partners closely with department leaders to build leadership capability, strengthen execution, and support employee retention through coaching, communication, and timely issue resolution. This position also serves as the primary point of contact during the shift for operational communication, escalation, and emergency situations, ensuring critical information is shared quickly, and the appropriate response is coordinated. 

Key Responsibilities:

Lead safe, stable shift operations:

• Provide leadership coverage across the shift and the broader site 

• Set clear priorities and ensure consistent execution across departments 

• Reinforce safety standards, PPE use, and participation in safety programs 

• Serve as a visible leadership presence that promotes accountability and consistency 

Deliver operational performance 

• Lead the team to meet or exceed daily KPIs such as OEE, schedule adherence, changeovers, throughput, and yield 

• Coordinate work assignments and equipment changeovers 

• Troubletshoot operational and quality issues to maintain production flow 

• Maintain accurate production records and support audit readiness 

Stabilize and support the team 

• Help create a consistent and supportive shift environment 

• Address day-to-day issues quickly to reduce disruption 

• Reinforce standards and strengthen team accountability 

• Support employee retention by fostering engagement and responding to concerns 

Develop leaders and team capability 

• Coach and support department leaders in real time 

• Build leadership capability that improves execution and team effectiveness 

• Train mentors and develop team members to create a more agile, cross-trained workforce 

 Drive problem-solving and continuous improvement 

• Identify losses and opportunities to improve throughput and yield 

• Lead or support root-cause problem-solving with urgency 

• Use continuous improvement tools and daily performance data to improve results 

• Partner with maintenance, quality, and supply chain to remove barriers 

Act as the shift point of contact 

• Serve as the primary point of contact for communication during the shift 

• Escalate issues appropriately and ensure timely follow-up 

• Coordinate response during emergency situations 

• Keep key stakeholders informed so decisions can be made quickly and effectively 

Critical Success Factors:

• A strong leadership presence across the shift—provides direction, creates stability, reinforces standards, and helps teams stay focused, accountable, and aligned. 

• A safety-first and quality-focused mindset—protects people, reinforces safe work practices, supports compliance, and ensures consistent execution in a regulated manufacturing environment. 

• The ability to stabilize teams and shift performance—manages day-to-day issues with urgency, maintains continuity across departments, and helps keep operations on track to meet business needs. 

• Effective people and leader development skills—coaches department leaders and team members, strengthens accountability, and builds a positive environment that supports engagement and retention. 

• Strong communication, judgment, and escalation management—acts as a trusted point of contact during the shift, communicates clearly, responds effectively in urgent situations, and ensures the right issues are elevated at the right time. 

Education: 

• A four-year degree or its equivalent combination of education and relevant work experience is required.

Certification: 

• Six Sigma and/or Lean/Continuous Improvement experience and certification preferred. Obtain internal Lean Green Belt certification and Kata coach certification within one year of employment. 

Experience: 

• Requires a minimum of six years of experience in a manufacturing or consumer-packaged goods environment, including supervisory or leadership experience. Specific experience in the department for which the candidate is applying is preferred. 

Knowledge/Skills/Abilities: 

• Competent knowledge of SOPs and cGMPs within a CPG and regulated environment.

• Experience working within a rapidly evolving environment, with the ability to adjust to changing job requirements, set standards in a start-up environment, articulate vision, and create a high-performing culture. 

• Experience leading and coaching projects, daily improvement initiatives, delivery of required results across shifts, and Kaizen events. 

• Experience ensuring that improvements and procedures are sustained through ongoing coaching and auditing of the assigned department. 

• Strong organizational, analytical, problem-solving, and oral and written communication skills. 

• Proficiency in Word, Excel, PowerPoint, and ERP systems. JD Edwards and Power BI skills are a plus. 

• Experience coaching, developing, and building high-performing teams, including cross-training and empowering individuals. 

Physical Requirements: 

• While this position will primarily reside in an office environment, there are expectations that the individual will spend periods of time each week on the production floor. 

Environment: 

• Exposure to disagreeable elements, as may be found in a typical manufacturing environment, is moderate but constant.

• May stand and walk around for the majority of the shift on concrete floors. 

• Must be able to work 6:00 pm to 6:30 am on a 2-2-3 shift rotation.

Safety: 

• The incumbent must be able to perform this job safely without endangering their own or others' health or safety. 

OUR OFFER

Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization.

Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.

National Target Base Pay Range: $80,000.00 - $133,000.00. 

Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us.

Pharmavite is an equal opportunity employer.  We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law.  Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities.

Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email [email protected].

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.

CALIFORNIA FAIR CHANCE ACT:

Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB ALERT FRAUD:

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information.

Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section.

If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected].

DISCLOSURE:

Any misrepresentations or false statements during the application process, including regarding U.S. work authorization and/or the need for immigration sponsorship or support, may result in the rejection of candidacy or the termination of employment.