DFI Retail Group

Asian retailer operating extensive multi-market stores

Loss Prevention Officer

Loss Prevention & Asset ProtectionConfirmed live in the last 24 hours

Full-timeHong KongNo salary listed

About the Job

Requirements

A Higher Diploma or above is required.
A Security Personnel Permit is required.
Two years of security or loss-prevention experience in retail business is advantageous, not required.
Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
Good command of spoken and written English and Chinese is required.
The role requires working in stores and the Store Support Centre.
The role requires shift work and timely response to day and night emergencies.

Responsibilities

Partner with store and operations teams and collaborators to prevent theft and reduce shrinkage.
Respond to store crime, emergencies, internal fraud, and loss-prevention incidents within the assigned jurisdiction.
Conduct daily anti-crime operations, including CCTV recording and review, shrinkage report study, culprit matching, intelligence collection, analysis of known theft items, and security alarm and CCTV checks.
Take charge of fraud investigations and submit reports.
Partner with project, facilities management, and vendors on store security system design and setup.
Assist in preparing store communications when incidents occur.
Visit stores regularly, perform checks, and attend meetings to deliver loss-prevention messages and strengthen store awareness.
Work with law enforcement on crime prevention, including responding to court warrants and sharing theft intelligence.
Assist in coordinating incident reports and maintaining the master incident file.
Serve as a store key contact and handle inquiry calls from stores and relevant external parties.
Complete assigned tasks.

Desired Qualifications

High integrity, initiative, partnership, and interpersonal skills.
Ability to work independently, manage time effectively, and complete tasks within deadlines.
Proactive and well organized, with the ability to handle multiple tasks.
Two years of security or loss-prevention experience in retail business.

Is this your next challenge in loss prevention?

Partner with store, operations team and collaborators to prevent theft and reduce shrinkage
Response to store crime, emergency, internal fraud, and LP incidents of assigned jurisdiction
Conduct daily anti-crime operations (include CCTV capturing, study shrinkage report, culprits matching, intelligence collection, known theft items analysis, security alarm & CCTV checking)
In-charge of fraud investigation and report submission
Partner with project, FM, and vendor in responsible for store security system design and setting
Assist in preparing store communication whenever incidents occurred
Regular store visit, perform checking and attend meeting to deliver LP message to strengthen store LP awareness
Work with Law enforcement for crime prevention, including reply court warrant, share theft intelligence
Assist in coordinating incidents reports and register to master incident file.
As a store key contact, handle all inquiries calls from store and relevant external parties
Required to work shift duties and timely response for day and night emergency
Complete all tasks assigned

Do you have experience in loss prevention?

Higher Diploma or above
Holder of Security Personnel Permit
High degree of integrity
2 years’ security or loss prevention experience in retail business would be an advantage
Good initiative, partnership, and interpersonal skill
Able to work independently, good time management and complete tasks within timeline
Proactive, well organized, able to handle multi-tasks
Proficient in MS Outlook, Word, Excel, PowerPoint, Teams
Good command of spoken and written both in English and Chinese
Need to work in stores and Store Support Centre

Mannings is the leading health and beauty chain in Hong Kong with over 300 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com

About the Company

DFI Retail Group

Asian retailer operating extensive multi-market stores

DFI Retail Group is a large Asian retailer operating about 7,580 outlets across 12 markets, with a portfolio across health and beauty, convenience, food, home furnishings and restaurants. It runs extensive store networks and efficient supply chains to deliver everyday consumer goods and services to customers. Its products are sold through its own stores and associated brands, supported by a wide logistics network to ensure availability and value. The group stands out from competitors through its size and scale in Asia, a diversified brand portfolio, a strong parent backing as part of the Jardine Matheson Group, and a strategic focus on providing quality, value and service across multiple everyday categories. Its goal is to Sustainably Serve Asia for Generations with Everyday Moments, aiming to meet daily consumer needs while emphasizing sustainable practices and long-term customer value.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Hong Kong
Founded: 1886

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