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MSX International

Automotive dealer performance and repair optimization

Field Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeGrand Rapids, MI, USANo salary listed

About the Job

Requirements

  • Five years of automotive mechanical experience is required.
  • Master Automobile Technician Certification (A1–A8 ASE) or equivalent proven experience is required.
  • Ability to travel to dealerships in all 50 states.
  • Ability to communicate technical information to all departments.
  • Ability to analyze data and create custom reports.
  • Ability to effectively use Microsoft Word, Excel, Outlook, and other customized software.
  • Ability to work independently and manage a progressive workload in a fast-paced environment.
  • Ability to deliver results in an adaptive and autonomous manner.

Responsibilities

  • Support the identification of quality issues and assist with hands-on root cause analysis, supporting original equipment manufacturer manufacturing, engineering, and supplier operations.
  • Provide on-site support to dealer technicians and ensure resolution of product technical issues.
  • Document the findings of each mission and the corrective actions taken.
  • Document any shortfalls identified during the mission to the original equipment manufacturer enterprise.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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