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West Monroe

Digital consulting for business transformation

Director – Energy & Utilities - Technology Consulting

Technology & Systems ConsultingConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • At least 12 years of experience serving the utility industry, including significant experience working with investor-owned utilities.
  • At least 8 years of consulting experience leading business and technology transformation initiatives.
  • Demonstrated success building executive-level client relationships and growing consulting revenue through new and existing accounts.
  • Deep understanding of utility operating models, regulatory environments, customer operations, asset-intensive business processes, and modernization priorities.
  • Experience leading and delivering in one or more of the following areas: technology strategy and roadmaps; enterprise architecture; cloud transformation; systems modernization and integration; data, analytics, and artificial intelligence; digital transformation; technology operating models; information technology organizational effectiveness; program and portfolio management; cybersecurity and technology risk; customer and workforce technologies; information technology/operational technology strategy and convergence; customer information systems; meter data management; or work and asset management.
  • Proven ability to connect technology investments to measurable business outcomes.
  • Strong executive presence and ability to influence and communicate effectively with C-suite stakeholders.
  • Experience leading complex engagements, multidisciplinary teams, and large-scale transformation programs.
  • Experience integrating artificial intelligence tools, such as ChatGPT, into day-to-day workflows to enhance productivity and insight generation, with critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
  • Ability to work permanently in the United States without sponsorship.
  • Commitment to inclusion and diversity and openness to new ideas and perspectives.

Responsibilities

  • Advise utility executives and technology leaders on technology strategy, digital transformation, and modernization initiatives.
  • Lead consulting engagements involving technology strategy, enterprise architecture, cloud transformation, systems modernization, data and analytics, artificial intelligence transformation enablement, cybersecurity, customer technologies, workforce technologies, and information technology/operational technology alignment.
  • Identify opportunities to use artificial intelligence and related technologies to improve or transform operations and deliver measurable outcomes.
  • Guide clients through technology investment decisions, operating model transformation, governance design, roadmap development, and large-scale program execution.
  • Oversee delivery quality, project economics, stakeholder management, and achievement of measurable business outcomes.
  • Lead multidisciplinary teams and develop future consulting leaders through coaching and mentorship.
  • Help utility clients address grid modernization, customer engagement, asset management, operational efficiency, and regulatory compliance challenges.
  • Use artificial intelligence tools to accelerate analysis, synthesize complex information, and support data-driven client recommendations, exercising sound judgment in evaluating outputs.
  • Apply artificial intelligence technologies, including generative artificial intelligence, automation tools, and data models, to enhance insights, improve delivery efficiency, and elevate client outcomes.
  • Develop and expand executive relationships across investor-owned utilities, technology organizations, and industry stakeholders.
  • Originate, shape, and close consulting opportunities across technology and business transformation initiatives.
  • Develop account growth strategies and identify opportunities to expand the firm's work with existing and prospective utility clients.
  • Lead pursuit teams, proposal development, solution design, pricing strategies, and executive presentations.
  • Collaborate across firm practices to deliver integrated solutions for complex business and technology challenges.
  • Represent the firm at utility industry conferences, client forums, and professional associations to strengthen market presence and build industry relationships.
  • Help define and execute the strategic vision, growth strategy, and market positioning for the Utilities consulting practice.
  • Drive development of differentiated offerings, methodologies, accelerators, frameworks, and intellectual property that enhance client value and delivery efficiency.
  • Influence practice investment decisions, strategic partnerships, alliance relationships, and capability development priorities.
  • Recruit, mentor, coach, and develop consulting talent across career levels while fostering a high-performing and inclusive culture.
  • Serve as a Career Advisor and leadership mentor, supporting succession planning and leadership development efforts.
  • Build and strengthen relationships with technology vendors, alliance partners, industry organizations, and utility ecosystem participants.
  • Lead internal initiatives that contribute to practice growth, operational excellence, innovation, and firmwide collaboration.

Desired Qualifications

  • An advanced degree.
  • Prior consulting experience at a leading management or technology consulting firm.

About the Company

West Monroe

Digital consulting for business transformation

West Monroe provides digital consulting services that help organizations modernize operations by blending business acumen with technology expertise. Its teams work with clients across industries to develop and execute digital strategies, product engineering, cybersecurity, data analytics, and transformation programs. The firm differentiates itself by combining sector knowledge with technical delivery capabilities and by expanding digital product engineering through acquisitions like Verys. Its goal is to help mid-sized and large enterprises navigate digital change, improve efficiency, and realize measurable value from technology-enabled transformation.

Company size
1,001-5,000
Company stage
Seed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
2002

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