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selfpublishing.com

Author education and publishing support

Author Success Coach

Customer SuccessUpdated on Nov 14
Full-timeAustin, TX, USA

About the Job

Requirements

  • At least 2 years of coaching experience in business, fitness, health, or life coaching, or strategic business consulting.
  • A proven track record of coaching people to tangible results.
  • A published book, or the drive to write one with the company within the first 6 months.
  • At least 1 year of experience leading groups, workshops, live events, or group fitness classes.
  • Proficient technology skills.
  • Perfect written English and excellent spoken English.
  • Ability to work 45 or more hours per week.

Responsibilities

  • Coach authors to help at least 75% achieve their program's promised result within one year, producing 120 or more results per year.
  • Complete 200 coaching calls per month, delivering authentic, friendly, and respectful coaching in every author interaction.
  • Set at least 96 launch calls per year and guide authors toward the next phase of their journey, with at least 30% renewing into the next-phase product.
  • Provide every author with an experience comparable to Disney or Chick-fil-A.
  • Work closely with the Coaching, Author Success, and Community teams to help authors publish their books.
  • Facilitate virtual and in-person workshops and help improve the group coaching call structure to drive tangible results.
  • Track author success checkpoints, recommend curriculum updates, develop through monthly call reviews, and recommend standout author testimonials every quarter.

About the Company

selfpublishing.com

Author education and publishing support

selfpublishing.com is a author education and publishing-services company. It provides coaching, courses, community, and practical tools that guide writers through planning, producing, launching, and marketing books. Its programs serve aspiring and active authors who want structured support while retaining control of the publishing process. The business combines author coaching and curriculum with community, content, events, software, sales, marketing, customer support, and operations. Work spans author coaching, curriculum, community, content, marketing, sales, customer success, technology, and administration.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
Not listed

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