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CXG

Advises luxury brands on retail customer experience

Avaliador Freelancer de Marcas de Luxo

Customer ExperienceConfirmed live in the last 24 hours
ContractBelo Horizonte, State of Minas Gerais, BrazilNo salary listedHybrid

About the Job

Requirements

  • You must be at least 18 years old.
  • You must be an existing customer of premium and luxury brands.
  • You must not be contractually involved with any retail brand to maintain the integrity of evaluations.
  • You must be punctual, organized, attentive to detail, and reliable.
  • You must be observant and interested in customer experience.
  • No prior experience is required; the company seeks honest feedback from real customers.

Responsibilities

  • Conduct discreet evaluations of luxury brands in-store, online, or sometimes in both settings.
  • Provide objective feedback about your experiences.
  • Choose missions aligned with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Meet all project objectives and special requirements of the luxury brand represented.
  • Register on the website, log in to the platform, provide profile information for review, review the welcome package, and complete the General Certification to become available for missions.
  • Use the mobile application to search and apply for missions, complete certifications, and submit surveys.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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