Technical Consultant - Mid-Market
$151k - $231k/yr
Mid
Bachelor's
Remote in USA
Remote
Solution EngineeringImplementation & Technical Account Management
About the job
Requirements
- A bachelor's degree in computer science, engineering, finance, business, or a related field is required.
- At least 2 years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment.
- Familiarity with enterprise resource planning systems and finance or accounting workflows is required.
- Comfort working with application programming interfaces, integration logic, and system architecture, and explaining those concepts to finance and operations stakeholders, is required.
- Ability to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests conflict with best practices or product capabilities is required.
- Ability to work cross-functionally with Sales, Customer Success, Product, and Engineering is required.
- Strong organization and problem-solving skills, a bias toward action, and a high level of ownership are required.
- Ability to adapt and work in ambiguous, fast-paced environments as the company scales its upmarket motion is required.
Responsibilities
- Act as a technical advisor to customers and internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design.
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions, particularly involving enterprise resource planning, human resources information systems, and application programming interface integrations.
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, without running them, to improve time-to-value and customer success.
- Help customers solve technical hurdles and propose effective product implementations based on a thorough understanding of integration and configuration options.
- Conduct technical discovery to understand customer systems and workflows and recommend suitable Ramp architecture, including when and how to use Ramp’s application programming interface.
- Serve as a subject matter expert across human resources information systems and accounting integration partners, and partner with Sales, Product, and partners to advocate for integration development aligned with customer needs.
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly.
- Contribute to internal documentation and tooling that scales support for integration use cases.
- Channel customer pain points and feedback to Product and Engineering teams to influence the product roadmap.
- Define customers’ financial and technical success criteria from onboarding through activation and expansion.
- Represent Product, Design, and Engineering externally and explain Ramp’s technical capabilities to customers.
Desired Qualifications
- Expertise in SAP S/4HANA or Sage Intacct is highly preferred.
About the company
Ramp runs a financial operations platform for businesses and their finance teams, linking corporate cards with expense records and invoice payments. Finance teams use its software to collect receipts, approve spending and send transaction data to their accounting systems, while employees submit expenses through connected apps. Its Router service also directs AI requests across outside model providers, selecting models based on cost and performance. Customers use a free core plan or pay for broader software automation features, with partner banks issuing cards and providing deposit services. Ramp was founded in 2019 and has its headquarters in New York City.
Company Size
1,001-5,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$5.4B
Headquarters
New York City, New York
Founded
2019
Get referred to Ramp
See people who can refer or advise you
Simplify's Take
What believers are saying
- AI investment has fresh capital: Ramp raised $750 million in primary funding in June 2026 to develop financial automation.
- Staff receive ongoing support: Ramp offers a 401(k) employer match and monthly wellness stipend alongside its financial-technology work.
- Customer reach extends beyond startups: Ramp reports more than 70,000 businesses using its financial operations platform.
What critics are saying
- Card issuance depends on partners: Ramp's US corporate cards use Celtic Bank and Column rather than its own bank charter.
- Expect a fast working pace: Ramp's careers page says staff are pushed to the fastest pace of their career.
- Customer spending ceilings fluctuate: Ramp regularly changes card limits using clients' cash balances and wider financial performance.
What makes Ramp unique
- Card balances cannot revolve: Ramp requires full statement repayment and charges no interest on its corporate charge card.
- Negotiations draw on peer contracts: Ramp benchmarks software renewal quotes against prices paid by other customers.
- Virtual cards enforce vendor agreements: Ramp's recurring cards restrict charges to the chosen supplier and specified contract amount.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you'll take Ramp to the next level.
- Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.
- Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.
- Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.