Medical Data Systems
Healthcare accounts receivable recovery and optimization
Medical Collections Specialist
+ $5,000 sign-on bonus
About the job
- Proficiency in financial software for tracking accounts and managing collections.
- Strong phone etiquette to communicate effectively with clients.
- Knowledge of revenue cycle management principles.
- Excellent negotiation skills to facilitate payment arrangements.
- Ability to work independently while maintaining attention to detail in all tasks.
- Strong customer service orientation with a focus on building positive relationships with clients.
- Contact clients via phone and email to collect outstanding payments on accounts.
- Maintain accurate records of all communications and transactions in financial software.
- Review accounts payable and ensure timely processing of payments.
- Negotiate payment plans with clients while adhering to company policies and regulations.
- Collaborate with the revenue cycle management team to optimize collection processes.
- Provide customer service by addressing client inquiries and concerns promptly.
- Perform basic math calculations to verify payment amounts and account balances.
About the company
Medical Data Systems specializes in healthcare-focused accounts receivable management and patient collections for 600+ facilities nationwide. It blends Extended Business Office and Early Out services with self-pay and insurance recovery, using system integrations with hospital accounting and AI plus robotic process automation to guide decision-making while staff handle complex recoveries. The company is licensed to collect in all 50 states and emphasizes a unique approach to insurance identification, pursues all accounts regardless of balance, and provides detailed reports and automated follow-up to reduce patient complaints. Its goal is to help healthcare providers maximize compliant collections and support patient retention through flexible payment options and plan follow-through.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Vero Beach, Florida
Founded
1985
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Simplify's Take
What believers are saying
- Healthcare collections demand stays durable as hospitals chase cash from rising patient balances.
- MDS published multiple 2026 posts on predictive denial analytics and patient payment trends.
- Its 100% CFPB timely-response rate on recorded complaints supports operational discipline and responsiveness.
What critics are saying
- CFPB data shows 147 complaints through August 4, 2026; 55% involve debt not owed.
- BBB lists 318 complaints over three years and 58 closures in the last twelve months.
- Persistent complaint volume risks payer and hospital defections, especially if CFPB scrutiny intensifies in 2026.
What makes Medical Data Systems unique
- MDS has served healthcare receivables clients for over three decades, per June 2026 website.
- Its 2026 blog emphasizes compliance-first, patient-friendly collections and AI-assisted revenue cycle automation.
- Financial Services Review named MDS a Top Debt Collection Agency of 2025 in January 2025.
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Benefits
Performance Bonus