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Electronic Arts

Global publisher of live-service video games

Senior Experience Designer - Live XD Team

Product DesignUpdated on Nov 13
Full-timeVancouver, BC, CanadaIn-person

About the Job

Requirements

  • A portfolio containing multiple case studies that demonstrate design skills, technical expertise, and holistic thinking across systems and experiences.
  • At least 6 years of experience designing for complex, data-rich applications such as creative tools, game engines, or productivity software.
  • Experience tailoring and presenting complex concepts to different audiences, including product managers, designers, engineers, and game studio partners.
  • Comfort working in complex organizations and a history of collaborating with partners and colleagues to promote user experience principles and best practices.

Responsibilities

  • Take responsibility for the live-service user experience, including Hockey Ultimate Team and other online modes.
  • Translate research insights into workflows and designs using user experience tools such as Figma and methods such as user journeys, information architecture, wireframes, and prototypes.
  • Identify user testing and research needs for multiple features and coordinate with the internal user research team.
  • Mentor junior user experience designers in industry best practices.
  • Help establish design strategy and best practices for online and live-service environments.
  • Work independently and collaboratively with user experience team members, technical artists, product managers, and software engineers distributed across the globe.

Desired Qualifications

  • At least 3 years of experience designing live-service user experiences.
  • Experience establishing and improving player-forward user experience processes in a monetized live-service gameplay environment.

About the Company

Electronic Arts

Global publisher of live-service video games

Electronic Arts (EA) publishes and distributes video games across consoles, PCs, and mobile devices. It creates games and extends their life with live services, such as downloadable content (DLC), in-game purchases, and subscriptions, to keep players engaged over time. Its products are sold as digital downloads and physical copies, with additional value through ongoing content and a subscription plan called EA Play that grants access to a library of games and perks. Compared with competitors, EA blends a broad lineup of genres and platforms with a steady revenue model based on live services and memberships, rather than relying only on initial game launches. Its goal is to inspire the world through play while building stable, recurring income by maintaining active player communities and expanding engagement across geographies.

Company size
10,001+
Company stage
IPO
Headquarters
Redwood City, CA
Founded
1991

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