Samsung SDS

IT services: consulting, system integration, cloud

Operations Manager

Operations & LogisticsPosted on Nov 11

Full-timeEschborn, GermanyNo salary listed

About the Job

Requirements

Completed vocational training in logistics, ideally with further qualification as a logistics manager, and/or a degree in logistics.
References and several years of experience in warehouse management, ideally in tire logistics.
Strong leadership personality.
Problem-solving skills and the ability to prioritize multiple requests in a fast-paced environment.
Outstanding analytical skills and a high degree of personal responsibility.
Good knowledge of Cello and SAP.
Results-oriented mindset.
Excellent German and English skills.

Responsibilities

Maintain close communication with Samsung regional management and the executive board.
Serve as the point of contact for customers at the sites.
Monitor and develop the sites, and evaluate customer requirements and their implementation.
Visit the sites regularly on a monthly basis.
Take personnel responsibility for Warehouse/Site Managers in the External Business division and their associated teams.
Create and provide suitable KPI reports for customers and management.
Review and improve operational productivity.
Track logistics costs and focus on operational improvement opportunities.
Analyze and improve processes.
Report operational status to SDS management.
Ensure compliance with legal regulations, guidelines, and quality standards.
Support and develop the Operational Excellence standard to develop showcase sites for Samsung SDS.

Job Title

Operations Manager ( m/f/d), Eschborn,

Department

External Business Group

Time Type

Full time

Role Summary

Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) was founded in 2012 and is one of the fastest-growing logistics providers in the world. As an innovative logistics provider, we offer our customers optimized logistics solutions and consulting in the area of Supply Chain Management (SCM) based on our proprietary Cello platform. Samsung SDS Smart Logistics operates in 40 countries worldwide and employs more than 4,500 logistics experts. We are looking for an Operations Manager (m/f/d) to coordinate, manage and further develop our multiple locations as soon as possible.

Key Responsibilities

• Close communication with Samsung's regional management and executive board

• Point of contact for customers at the sites

• Monitoring and development of the sites, as well as evaluating customer requirements and their implementation

• Regular (monthly) visits to the sites

• Personnel responsibility for the Warehouse/Site Managers in the External Business division and their associated teams

• Creating and providing suitable KPI reports for customers and management

• Reviewing and improving operational productivity

• Tracking logistics costs and focusing on operational improvement opportunities • Analyzing and improving processes

• Reporting on operational status to SDS management

• Ensuring compliance with legal regulations, guidelines, and quality standards

• Supporting and developing the "Operational Excellence" standard to develop showcase sites for Samsung SDS

Requirements

• Completed vocational training in logistics – ideally with further qualification as a logistics

manager – and/or a degree in logistics

• References and several years of experience in warehouse management, ideally in tire logistics

• Strong leadership personality

• Problem-solving skills and the ability to prioritize multiple requests in a fast-paced

environment

• Outstanding analytical skills and a high degree of personal responsibility

• Good knowledge of Cello and SAP

• Results-oriented mindset

• Excellent German and English skills

What We Offer

Ready to Join Us? We'd like to hear from you - submit your application through the link below.

About the Company

Samsung SDS

IT services: consulting, system integration, cloud

Samsung SDS provides IT services that help businesses manage and transform their technology. It offers IT consulting, system integration, cloud and data center infrastructure, security, and AI/analytics platforms, along with logistics business process outsourcing through its Cello platform. The company supports clients from strategy to execution, deploying services throughConsulting, SI, cloud, security, and managed services to implement digital systems. Its Cello platform enables logistics BPO workflows and operations, making it easier to run supply chains and related processes. Unlike many peers, Samsung SDS leverages its Samsung Group backing to offer scale, integrated solutions across hardware and software, and end-to-end services—from strategy and deployment to optimization—through a single ecosystem. The goal is to help customers accelerate digital transformation, improve operational efficiency, and build resilient, data-driven organizations.

Company size: 10,001+
Company stage: IPO
Headquarters: Ridgefield Park, NJ
Founded: 1985

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