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Planned Parenthood Federation of America

Provide reproductive health care and education

Float Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeEast Los Angeles, CA, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • A Medical Assistant diploma or certificate is required.
  • American Heart Association Basic Life Support (BLS) certification is required, or the employee must obtain it within 30 days of hire.
  • At least one to two years of experience in a clinical setting is required.
  • Availability to work flexible hours, including Saturdays, is required.
  • Venipuncture and injection training must be completed within one year of employment.
  • The employee must maintain current knowledge of relevant anatomy and physiology, contraception methods, sexually transmitted infections, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, and Planned Parenthood programs, initiatives, and communications.

Responsibilities

  • Perform Medical Assistant front- and back-office functions supporting reproductive health care delivery.
  • Provide testing, screening, and education required for reproductive health care, and communicate patient options empathetically and without judgment.
  • Obtain medical histories, interview and educate clients, and ensure informed consent.
  • Assist patients with Patient Portal enrollment.
  • Obtain vital signs, including blood pressure, height, and weight.
  • Accompany clients during procedures as necessary and assist nurses and clinicians.
  • Perform pregnancy testing and options counseling.
  • Provide abortion education according to agency protocols, schedule appointments, and complete pre-screening forms.
  • Complete daily quality-control logs; clean and stock examination and interview rooms; follow infection-control, safety, and emergency guidelines; handle sharps; clean the autoclave and monitor the Attest system; perform dipstick urinalysis, phlebotomy, and injections.
  • For surgical services, obtain vitals and screen for potential problems; ascertain NPO status; identify and record allergies and medication history; educate patients on analgesia options and contraception choices; and note funding source.
  • Clean and prepare examination rooms and assist patients in preparing for examinations.
  • Prepare laboratory slips; assist with patient transportation and provide patient support.
  • Turn on EKG and pulse oximeter equipment, place EKG leads, operate the electric table and know its positions, and assist with the ultrasound machine as directed by a physician.
  • Greet and assist patients and visitors in person and by telephone.
  • Schedule, reschedule, cancel, and confirm patient appointments to support patient volume.
  • Register patients and compile complete and accurate information.
  • Accept and process cash payments according to established guidelines.
  • Verify insurance coverage and determine patient eligibility.
  • Prepare and assemble charts; copy, transfer, and scan records as needed.
  • Reconcile billing at the end of patient visits.
  • Maintain effective patient flow to support prompt treatment.
  • Use computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate authorization letters.
  • Refer patients to appropriate agencies or offices for services.
  • Complete CVR and family-planning billing.
  • Support the administrative, support, and other non-clinical services provided at PPLA locations as an essential job duty.

Desired Qualifications

  • Reproductive health care experience is desirable.
  • Knowledge of surgical services is preferred.

About the Company

Planned Parenthood Federation of America

Provide reproductive health care and education

Planned Parenthood Federation of America operates health centers that deliver reproductive health care, sex education, and information to millions of women, men, and young people. Its services are provided by skilled health care professionals who offer care and guidance on reproductive health topics through in-person clinics and related programs. The organization combines medical services, education, and advocacy to support informed health decisions and broader access to health care and rights. Unlike many health groups that focus on a single aspect, Planned Parenthood integrates care, education, and advocacy at a global scale, leveraging partnerships to extend its reach. Its goal is to create a healthier world by ensuring access to health care and rights for all people.

Company size
5,001-10,000
Company stage
Grant
Total funding
$276M
Headquarters
New York City, New York
Founded
1916

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