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Lowe's

Runs home improvement stores for DIYers and pros

Project Support Representative

Account ManagementConfirmed live in the last 24 hours
Full-timeRichmond, VA, USA$74.6k - $124.5k /yrIn-person

About the Job

Requirements

  • A high school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
  • Three years of relevant sales experience.
  • One year of experience involving construction and a strong sales background.
  • Strong verbal, written, and presentation skills.
  • Working knowledge of blueprints and technical skills.
  • Basic computer skills and working knowledge of Microsoft Office.

Responsibilities

  • Review submitted opportunities for viability, including compliance review, and partner with account owners to address concerns or clarify details.
  • Prepare for site walks by completing pre-call planners.
  • Walk sites and identify project scope, product needs, and installation service opportunities, including quantities, selections, scope, and job cadence for execution.
  • Partner with Lowe’s Independent Service Providers to determine scope requirements and cost elements based on site walks.
  • Evaluate the profitability and viability of customer requests.
  • Prepare a comprehensive bid packet based on walk details, installer inputs, and final customer selections, and present the bid for signature and execution by the account contact.
  • Partner with the LPR Virtual Support team, installer, and customer to host a pre-construction conference and ensure ordering, deliveries, installation, and overall project scheduling are aligned and forecasted.
  • Conduct post-mortem conversations with key stakeholders for all opportunities, including those won or lost, to gather feedback.
  • Use defined systems and processes to provide a strong customer experience.
  • Support peers and leaders with other duties as assigned and required.

About the Company

Lowe's

Runs home improvement stores for DIYers and pros

Lowe's runs home improvement stores across the United States, selling tools, lumber, appliances, paint, flooring and garden supplies to do-it-yourself homeowners and professional contractors. Shoppers can buy in its stores, on Lowes.com or through its app, with options for in-store pickup and delivery to homes and jobsites. Beyond products, Lowe's sells installation and home services for projects such as kitchens, flooring, roofing and water heaters, scheduled through its stores and website. It earns money mainly from merchandise sales, plus installation fees and its co-branded credit cards for consumers and businesses. Lowe's was founded in 1946 and is based in Mooresville, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Mooresville, NC
Founded
1946

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