Q

Quince

Direct-to-consumer fashion and home goods retailer

Senior Loss Prevention Manager

Loss Prevention & Asset ProtectionConfirmed live in the last 24 hours
Full-timeCarneys Point Township, NJ, USAIn-person

About the Job

Requirements

  • At least 6 years of experience in loss prevention, asset protection, or security management.
  • Proven experience investigating theft, fraud, and security incidents.
  • Strong understanding of CCTV systems, surveillance technology, and monitoring protocols.
  • Investigative and analytical skills with meticulous attention to detail.
  • Strong communication and interpersonal skills, including the ability to manage and coordinate with security personnel.
  • Knowledge of security policies, compliance requirements, and legal considerations in loss prevention.
  • Ability to work independently, remain objective, and handle sensitive situations professionally.

Responsibilities

  • Oversee security personnel assignments and schedules across operational shifts.
  • Conduct daily briefings and debrief sessions with security personnel to communicate protocols and incident updates.
  • Monitor security personnel performance and provide feedback on adherence to procedures.
  • Ensure proper security coverage during high-risk periods and special events.
  • Investigate suspected theft, fraud, and unexplained losses.
  • Conduct incident reviews, document findings, and prepare investigation reports.
  • Collaborate with the operations team on root cause analysis and corrective actions.
  • Manage emergency response and coordinate with law enforcement when necessary.
  • Monitor CCTV system performance and investigate technical issues.
  • Review footage for security incidents, suspicious activities, and operational insights.
  • Coordinate CCTV maintenance, upgrades, and vendor support requests.
  • Maintain CCTV footage archives and retention according to compliance requirements.
  • Develop and implement site-specific loss prevention policies, procedures, and protocols.
  • Ensure compliance with local, state, and federal security and asset protection regulations.
  • Conduct security awareness training for operations and warehouse staff.
  • Manage relationships with security agency vendors and coordinate contract renewals.
  • Communicate with CCTV vendors on system performance, repairs, and technology upgrades.
  • Evaluate security vendor performance and cost-effectiveness, and negotiate terms where applicable.
  • Work 40 hours per week, Monday through Friday, with schedule flexibility to accommodate security operations and shift coverage across Monday–Sunday operations; occasional evening, weekend, or on-call hours may be required depending on security incidents or investigations.

Desired Qualifications

  • Experience in warehouse, returns processing, or logistics operations.
  • Certification in loss prevention, security management, or a related field, such as CPP or CFE.
  • Background in e-commerce, direct-to-consumer, or retail operations.
  • Familiarity with inventory management systems and loss analytics tools.
  • Experience coordinating with law enforcement and external security agencies.

About the Company

Quince

Direct-to-consumer fashion and home goods retailer

Quince is an online retailer that sells fashion and lifestyle products directly from manufacturers at affordable prices. Customers shop on its website for items like dresses, blouses, leather goods, and home essentials, and the company earns revenue from online sales while reducing costs by cutting out intermediaries. The brand differentiates itself through direct global sourcing to offer affordable luxury and by building a community of advocate customers who share experiences with #OneQuince. Its goal is to provide high-quality products at accessible prices and cultivate a loyal online community around the Quince brand.

Company size
1,001-5,000
Company stage
Series E
Total funding
$958M
Headquarters
San Francisco, CA
Founded
2018

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