Channel Account Manager

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Channel Manager is responsible for managing and growing relationships with channel partners within an assigned territory. This role focuses on developing sales strategies, driving partner engagement, and delivering innovative solutions to meet customer needs. The Channel Manager ensures that all channel activities align with organizational goals to achieve revenue and profitability targets.

Essential Duties and Responsibilities:
• Build and maintain strong relationships with channel partners to enhance collaboration and drive business growth
• Develop and implement sales strategies tailored to the unique needs of channel partners, ensuring alignment with overall business objectives
• Apply solution-selling methodologies to position Zebra’s products and services effectively against competitors
• Provide product training, sales tools, and support to channel partners to enhance their ability to promote Zebra solutions
• Stay informed about market trends, partner needs, and competitor activities to identify new opportunities
• Meet or exceed individual and team revenue targets, ensuring partner satisfaction
• Makes decisions of moderate complexity that impact deliverables of projects: exercises judgement in approach, sometimes requiring and assessing trade offs
• Understands policies and practices related to role and shares ideas for improvement

Job Requirements:
• Bachelors Degree
• 2+ years of applicable work experience
• Equivalency: Equivalent work experience will be considered in lieu of a degree

Key Skills and Competencies:
• Solid understanding of Zebra’s products, services, and solutions to effectively address channel partner needs
• Proficient in solution selling and negotiation techniques
• Strong interpersonal and presentation skills to engage effectively with partners
• Ability to analyze market data and partner performance to develop actionable insights
• Flexibility to manage multiple priorities and adjust strategies in response to changing market conditions
• Salesforce.com experience preferred
• Ability to work with data and AI to identify trends, opportunities, and insights to create customer specific strategy
• Adaptable to new technologies and resilient in the face of changing partner needs
• Apply consultative selling, needs analysis, and solution-selling techniques to propose tailored products and services that address customer challenges and deliver measurable results

Position Specific Information:
• Travel Requirements: Up to 50%
• Able to Telework?: Remote
• Personal Protective Equipment (PPE) Required: None
• Safety Sensitive Role?: Yes

Physical Activity:
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like : Never
• Working from heights such as roofs, ladders, or powered lifts: Never
• Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces: Never
• Remaining in a stationary position, often standing, or sitting for prolonged periods of time: Constantly
• Stooping, kneeling, bending, crouching, reaching, pushing, or pulling: Never
• Moving about to accomplish tasks or moving from one worksite to another: Never
• Adjusting or moving objects up to ## pounds in all directions: Never
• Communicating with others to exchange information: Constantly
• Repeating motions that may include the wrists, hands, or fingers: Frequently
• Operating machinery or power tools: Never
• Operating motor vehicles, industrial vehicles, or heavy equipment: Never
• Assessing the accuracy, neatness and thoroughness of the work assigned: Constantly

Environmental Conditions:
• Exposure to extreme temperatures (high or low): Never
• Outdoor elements such as precipitation and wind: Never
• Noisy environments: Never
• Other hazardous conditions such as vibrations, uneven ground surfaces or dust and fumes: Never
• Small or enclosed spaces: Never
• No adverse environmental conditions expected: Never

Physical Demands:
• Sedentary work that primarily involves sitting or standing
 

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.