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MSX International

Automotive dealer performance and repair optimization

Training Administrator

Data EntryConfirmed live in the last 24 hours
Full-timeHanoi, VietnamNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in any related field is required.
  • Three to five years of relevant experience is required.
  • Strong service orientation, a results-oriented approach, and good organization are required.
  • Administrative skills are required.
  • Computer literacy in Microsoft Excel, PowerPoint, and Word is required.
  • Applicants must be Vietnamese citizens.
  • Applicants must be available to join within 15 days.

Responsibilities

  • Prepare the training database, including entering training result scores and updating monthly counts of dealership staff in the dealer network.
  • Develop monthly training reports from the database in the agreed format.
  • Distribute and follow up on feedback from each training program, and collate feedback into a report for market management.
  • Work with the Project Manager to develop the annual and monthly training calendar design and deployment.
  • Support the training or project manager in selecting candidates for Sales and Aftersales training courses by searching the trainee database and training records against basic training requirements, and act on related department requests to enroll candidates in courses.
  • Coordinate with dealers to update employee records and maintain a relevant dealer employee database on the learning management system.
  • Email invitation letters to dealer managers inviting dealership staff to training classes according to the training plan, and call dealers to follow up.
  • Distribute Training Communications by email to Dealer Training Coordinators.
  • Ensure nominations for all training programs are received on time with the Project Manager, and escalate delays promptly.
  • Administer and coordinate internal and external training venues and catering services.
  • Book internal training facilities in consultation with the client.
  • Update and issue trainee training records to the field.
  • Manage supplier payments, review pass-through costs, summarize monthly payment lists, and manage the cost sheet.
  • Administer the production of training materials.
  • Contact suppliers to order training textbooks, copy test papers, and check and balance training material stock, as assigned by the manager.

Desired Qualifications

  • A background in training administration is an advantage.
  • Good command of English is an advantage.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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