Quality Technician - Support I

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Quality Technician role is responsible for supporting the manufacturing function with QA activities to ensure nonconforming products are not produced and shipped to customers. This position will assist with inspection and process improvements to sustain and improve product quality.

• Provides audits and inspections on product quality according to Zebra’s quality-assurance processes
• Conducts nonconforming materials investigation and may report to Zebra’s authorized vendors as appropriate
• Escalates and/or engages management as required for assistance in addressing new or complex issues
• Understands specific technical requirements, delivering output following broad framework
• Acts as the on-site champion for implementing and sustaining global QMS processes
• Conducts regular internal audits of processes and documentation to ensure they adhere to ISO 9001 standards
• Assists with preparing the site for external ISO 9001 audits
• Other research or related activities as deemed necessary

Job requirements:
Preferred education: College or equivalent

Preferred work experience: No experience needed, full training will be provided

Key skills and competencies:

• Strong process adherence
• Fluent level of English (written and verbal)
• Good understanding of Microsoft business applications including Word, Excel and Outlook
• Ability to work in fast-paced, multi-task environment
• Solid professional work behaviors (attendance, teamwork, time management)
• Experience with ISO 9001 is an advantage

Travel requirements:                              <5%

Work environment:                                 5 days in the office

Must be able to see color:                   Yes

Benefits:

• 25 days’ annual leave plus 8 bank holidays
• Group Personal Pension Plan 
• Life Assurance
• Income Protection 
• Sick Pay Scheme
• Private Medical Insurance Cover 
• Cycle to Work Scheme 
• Employee Assistance Programme (EAP)
• ZIP bonus scheme

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 3% of base pay, in accordance with the terms of the applicable incentive plan.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.