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Joe & the Juice

Urban juice bar with loyalty app

Shift Supervisor

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeSan Mateo, CA, USAIn-person

About the Job

Requirements

  • One to two years of experience in a similar supervisory or team lead role.
  • Strong organizational and communication skills.
  • Ability to stay calm and lead under pressure.
  • Passion for people, service, and personal growth.
  • A proactive, hands-on approach with a team-first mindset.
  • Ability to stand for long periods.
  • Ability to lift between 10 and 20 pounds.
  • Ability to perform bending, stooping, crouching, and squatting movements.
  • Ability to safely handle and use sharp objects.
  • Ability to work near and operate a hot grill.

Responsibilities

  • Ensure the Daily Concept Workflow is followed by observing store traffic, assigning tasks, and delivering feedback to keep the team focused and energized.
  • Supervise and delegate daily checklists using the task-monitoring system.
  • Keep the store clean, safe, and up to Pink Standards, and report and document issues honestly and promptly.
  • Support new juicers through the Knowledge–Training–Practice–Validation training approach.
  • Lead by example to create warm, memorable guest interactions and handle in-store feedback professionally with a guest-first approach.
  • Monitor commercial targets throughout the shift, manage deliveries, report accurately, and guide the team in supporting store sales performance.
  • Support the store management team in keeping the store running smoothly and help juicers develop.

About the Company

Joe & the Juice

Urban juice bar with loyalty app

Joe & The Juice runs a network of juice bars that offer fresh juices, smoothies, and coffee in urban settings, targeting busy professionals and health enthusiasts. Customers can order in person or via the Joe Loyalty App, which lets them pre-order drinks, earn loyalty points, and unlock rewards and tier-based benefits; loyalty cards and exclusive offers also provide revenue streams beyond in-store sales. The company differentiates itself through a lively, youthful brand and a strong focus on customer experience, using its digital app to drive engagement and repeat visits. Its goal is to provide convenient, nutritious options for on-the-go customers while expanding its urban footprint and building long-term customer relationships through loyalty and rewards.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Copenhagen, Denmark
Founded
2002

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