Digital Communication Assistant

Role Purpose

The Communication, Digital & Content Assistant manages Save the Children Cambodia’s digital communication channels and supports the development of engaging content that strengthens brand visibility, campaign reach, product marketing, and stakeholder engagement. The role ensures disciplined digital publishing, consistency of tone and messaging, alignment with SCI global brand guidelines, and responsible online community engagement.

Under the supervision of the Communications & Media Officer, the post holder executes digital communication plans, maintains content calendars, monitors performance metrics, and escalates sensitive issues as required.

The role does not define marketing strategy, approve final messaging, or independently manage reputational crises.

The role also contributes to communication and visibility activities for the Growing Transformative Horticulture (GROWTH) project, ensuring compliance with donor visibility requirements and effective communication of project results.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Qualifications

Essential

• Bachelor’s degree in Communications, Digital Media, Marketing, Journalism, or related field.
• Minimum 2 years’ experience in:
  • Social media management
  • Digital content writing
  • Online community engagement
• Demonstrated experience managing Facebook pages or digital platforms.
• Strong writing skills in English (Khmer proficiency desirable).

Desirable

• Experience in an NGO, private, or development sector.
• Basic understanding of digital analytics tools.
• Experience in email marketing platforms.

Experience and Skills:

Proficiency in:

• Meta Business Suite (or similar scheduling tools)
• Basic analytics dashboards
• Content calendar management tools
• Website CMS (WordPress or similar)

Understanding of:

• Engagement metrics
• Algorithm basics
• Social media best practices
• Brand tone and voice guidelines
• Basic image editing skills (Canva or similar tools).

Contract length: Fixed Duration Contract (FDC).

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5^th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:

Please apply using a cover letter and up-to-date CV in PDF as a single document and apply as this link. Please also include details of your current remuneration and salary expectations.

SCI offers a competitive remunerative package, including both cash and non-cash benefits as below:

• International mentoring and professional development to support your growth and career aspirations
• Group personal accident insurance for staff member and in-patient health insurance for staff member and their dependents
• Provident fund (10%), seniority indemnity payment, 13^th month salary, medical allowance, and phone card allowance
• 26 weeks full pay of maternity leave and 2 weeks full day of paternity leave
• Full Government public holidays and 18 days annual leave
• Working hour is 37.50 per week from Monday to Friday
• Flexible working hours

Save the Children is an equal opportunity employer, and our working environment is inclusive and accessible. Only shortlisted applicants will be notified for written test and interview.

For more information about Save the Children in Cambodia, visit our website: https://cambodia.savethechildren.net/careers

We need to keep children safe so our selection process includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.