Operations Program Manager - Product Operations

Summary

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. We seek an Operations Program Manager (OPM) to drive factory operations and cross-functional initiatives - including non-market topics such as policy, trade, tax - that directly impact product readiness, factory performance, and execution across the manufacturing lifecycle. This role partners closely with senior leaders and diverse technical teams to define objectives, clarify problems, and lead programs from concept through implementation.

Minimum Qualifications

8+ years of program management experience in dealing with high volume manufacturing Strong background working in or with manufacturing environments (factory operations, production readiness, labor workflows, materials management, or related areas) Bachelors or Masters degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering (or similar) Ability to travel up to ~50% to various domestic / international destinations

Preferred Qualifications

MBA degree from a premier institute Exceptional written and verbal communication skills, especially in executive or senior-stakeholder settings. Experience guiding groups toward consensus and influencing without authority. Ability to translate ambiguous or emerging requirements into structured program plans. Experience in operations, manufacturing engineering, process engineering, supply chain, or program/project management. Exceptional ability to build relationships, build cross-functional teams and exert effective influence in a matrix organization Operate in an ambiguous environment, taking charge, and having an attention to detail without becoming lost in the details Ability to think strategically, while driving tactical program execution Current knowledge of world class supply chain management practices

Description

Operations Program Managers are pivotal to the dynamic development and launch of Apple’s products. A successful Operations Program Manager is a leader and facilitator, is driven, organised and detail oriented, excels in program/project management & communicates with ease at all levels. In this role, you will be responsible for operationalizing and scaling new products.

Responsibilities

Drive end-to-end delivery of operations-focused projects from initiation through completion. Manage schedules, dependencies, cross-functional reviews, and risk mitigation. Communicate progress and escalate issues with clarity and context. Lead Executive-Level Communication: synthesize complex topics into clear, concise, and persuasive narratives tailored for senior leadership. Present objectives, rationale, risks, and recommended actions in an executive-friendly manner. Rapid Domain Mastery & Scoping: dive quickly into new problem areas to understand relevant technical, operational, and business factors. Distill ambiguous inputs into well-scoped business requirements and actionable plans. Assess how initiatives impact factory operations including product/process readiness, labor considerations, policies, materials flow, and finished-goods handling. Ensure program decisions support operational efficiency, manufacturability, and readiness milestones. Cross-Functional Alignment & Influence: facilitate collaboration across engineering, operations, supply chain, and business teams. Guide groups to consider new perspectives, challenge assumptions, and converge on informed decisions and actionable program plans.