Merlin Entertainments

Manages branded visitor attractions and parks

Day Park Ranger

Security Guarding & PatrolUpdated on Nov 10

Part-timeCarlsbad, CA, USA$19.25 /hrIn-person

About the Job

Requirements

Candidates must be at least 18 years old.
A valid California driver's license and an acceptable driving record are required.
Candidates must be able to stand, walk, and patrol outdoors for extended periods and work in varying weather conditions.
Candidates must be able to respond quickly to emergency and operational situations.
Candidates must be able to meet the stated physical demands, including occasionally lifting, carrying, pushing, and pulling 35–50 pounds and lifting 25–34 pounds overhead.
Candidates must meet the stated visual requirements, including close-eye work, color discrimination, depth perception, distance vision, and ability to focus.
Candidates must be able to meet the stated hearing and communication requirements, including hearing alarms, phone ringing, and conversation with clear acuity within 100 feet.
Candidates must be able to work in temperatures between 16 and 95 degrees and occasionally use personal protective equipment.
Candidates must be able to drive frequently as part of the role.
Strong communication, observation, report-writing, and problem-solving skills are required.
Candidates must be able to remain calm, professional, and decisive in fast-paced situations.

Responsibilities

Conduct foot, cart, and vehicle patrols throughout the Theme Park, Water Park, SEA LIFE Aquarium, Hotels, parking lots, and employee-only areas.
Maintain access control and monitor employee, vendor, and restricted-access locations.
Respond to security, safety, and guest-service incidents, including guest disturbances, lost children, lost property, suspicious activity, medical emergencies, fire alarms, and traffic-related incidents.
Monitor CCTV and other security systems to identify and respond to safety concerns.
Complete detailed incident, injury, and activity reports in a timely manner.
Support emergency operations, including evacuations, crowd management, scene security, and guest accountability procedures.
Assist guests with directions, information, and general resort inquiries.
Use communication, conflict resolution, and de-escalation techniques when interacting with guests and employees.
Assist with lost-and-found processing and handle confidential information.
Identify and report safety hazards and support Resort safety programs and inspections.
Provide CPR, First Aid, and AED assistance within the scope of training and certification.
Follow all Resort safety, security, emergency response, and compliance procedures.

Desired Qualifications

Previous experience in security, hospitality, customer service, theme park operations, public safety, military, law enforcement, or a related field is preferred.
A BSIS Guard Card or Proprietary Private Security Officer (PSO) certification is preferred, or the ability to obtain one upon hire.
CPR, First Aid, and AED certification is preferred, or the ability to obtain certification within established timelines.
Availability during holiday evenings, weekends, peak operating periods, and special events is preferred.

What you'll bring to the team

Day Shift Park Ranger (Part-Time)

LEGOLAND California Resort | Carlsbad, CA

LEGOLAND California Resort is seeking Part-Time Day Park Rangers to help maintain a safe, secure, and welcoming environment for guests, employees, contractors, and vendors. Park Rangers serve as highly visible ambassadors of safety by combining security operations, emergency response, and exceptional guest service to protect people, property, and Resort assets while supporting an outstanding family experience.

Candidates must be 18+ for this role.

Essential Functions

Conduct foot, cart, and vehicle patrols throughout the Theme Park, Water Park, SEA LIFE Aquarium, Hotels, parking lots, and employee-only areas.
Maintain access control and monitor employee, vendor, and restricted-access locations.
Respond to security, safety, and guest-service incidents including guest disturbances, lost children, lost property, suspicious activity, medical emergencies, fire alarms, and traffic-related incidents.
Monitor CCTV and other security systems to identify and respond to safety concerns.
Complete detailed incident, injury, and activity reports in a timely manner.
Support emergency operations including evacuations, crowd management, scene security, and guest accountability procedures.
Provide exceptional guest service by assisting with directions, information, and general resort inquiries.
Utilize effective communication, conflict resolution, and de-escalation techniques when interacting with guests and employees.
Assist with lost-and-found processing and the handling of confidential information.
Identify and report safety hazards and support Resort safety programs and inspections.
Provide CPR, First Aid, and AED assistance within the scope of training and certification.
Follow all Resort safety, security, emergency response, and compliance procedures.

Qualifications & Experience

Qualifications

Previous experience in security, hospitality, customer service, theme park operations, public safety, military, law enforcement, or a related field preferred.
Valid California Driver's License with an acceptable driving record.
BSIS Guard Card or Proprietary Private Security Officer (PSO) certification preferred, or ability to obtain upon hire.
CPR, First Aid, and AED certification preferred, or ability to obtain within established timelines.
Strong communication, observation, report-writing, and problem-solving skills.
Ability to remain calm, professional, and decisive in fast-paced situations.

Schedule & Availability

Part-Time Day Shift
Availability during holidays evenings, weekends, peak operating periods, and special events is preferred.Physical Requirements:

Ability to stand, walk, patrol, and work outdoors for extended periods.
Ability to work in varying weather conditions.
Ability to respond quickly to emergency and operational situations as needed.

Sitting - Occasionally (1 - 33%)

Standing - Constantly (67 - 100%)

Walking - Constantly (67 - 100%)

Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%)

Twisting - Occasionally (1 - 33%)

Bending - Occasionally (1 - 33%)

Squatting/Kneeling/Crawling/Climbing - Occasionally (1 - 33%)

Pulling - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Wrist Deviation (Side to Side) - Frequently (34 - 66%)

Hand/Wrist Repetitions (Up and Down) - Frequently (34 - 66%)

Reaching - Frequently (34 - 66%)

Grasping - Simple: > 50 pounds

Manual Dexterity/Strength - Gross motor, moderate - heavy strength

Manual Dexterity/Strength - Fine motor, moderate - heavy strength

Pushing - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Visual Requirements:

Close eye work (small figures)

Color discrimination

Minimal color discrimination - Not applicable

Normal color discrimination

Other: Depth perception, distance vision, ability to focus

Hearing Requirements:

Hearing Requirements - Special requirements, able to consistently fulfill communication needs(alarms, phone ringing, conversation, clear acuity within 100 feet)

Working Conditions:

Temperature - Between 16 and 95 degrees

Crawl Space/Cramped Position - Exposed < 1 hour per day

Personal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%)

Driving - Frequently (34 - 66%)

Benefits

The Perks of the Magic:-Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions. -Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.-Tuition Assistance: Pursue your passions with educational support and reimbursement programs. -Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Pay Range

Compensation between USD $19.25/Hr.-USD $19.25/Hr.

About the Company

Merlin Entertainments

Manages branded visitor attractions and parks

Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Poole, United Kingdom
Founded: 1999

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