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Lowe's

Runs home improvement stores for DIYers and pros

Operations Assistant Store Manager

Retail Store ManagementPosted on Nov 11
Full-timeWinslow Township, NJ, USA

About the Job

Requirements

  • Have 2 years of experience leading associates in a retail environment.
  • Have 3 years of experience working in a fast-paced, cross-functional work environment.
  • Have 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
  • Have experience using Microsoft Office Suite.
  • Be able to obtain sales-related licensure or registration as required by law.
  • Be generally available for morning, afternoon, and evening shifts any day of the week.
  • Be physically able to perform tasks requiring prolonged standing, sitting, and other activities necessary for the job.
  • Be able to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
  • If required by state or local municipality, be licensed as a salesperson or pass the required licensing exam within 60 days of starting employment.

Responsibilities

  • Anticipate customer flow and work demand, and redirect efforts and schedules to ensure adequate coverage when and where needed.
  • Plan for sales spikes and ensure the store has sufficient in-stock inventory to support demand.
  • Conduct safety walks, monitor use of store power equipment, and coach associates on safe work practices.
  • Lead associates working together to provide exceptional customer service in a clean, safe, and well-stocked store.
  • Achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction with the in-store experience.
  • Provide full leadership over the store when needed.
  • Collaborate with peers on the store leadership team, the District Manager, and Area support staff to assess customer needs and develop methods for achieving service, sales, and operational objectives.
  • Carry out role-specific assignments and priorities tailored to front-end and back-end operations.
  • Rotate through Merchandising and Specialty assignments for cross-training and development when asked.
  • Travel occasionally to meetings, trainings, or to support neighboring stores, although regular travel is not required.

Desired Qualifications

  • Have a bachelor's degree, certification, or background in retail store freight-flow logistics.
  • Have 5 years of experience leading support or operations associates in a retail or consumer service industry.
  • Have 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
  • Have experience working in the home improvement retail sector.
  • Have broad knowledge of interior and exterior product categories, including flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
  • Have experience working with store computer systems, including Project Tool, Genesis, M2O, and Thin Client.

About the Company

Lowe's

Runs home improvement stores for DIYers and pros

Lowe's runs home improvement stores across the United States, selling tools, lumber, appliances, paint, flooring and garden supplies to do-it-yourself homeowners and professional contractors. Shoppers can buy in its stores, on Lowes.com or through its app, with options for in-store pickup and delivery to homes and jobsites. Beyond products, Lowe's sells installation and home services for projects such as kitchens, flooring, roofing and water heaters, scheduled through its stores and website. It earns money mainly from merchandise sales, plus installation fees and its co-branded credit cards for consumers and businesses. Lowe's was founded in 1946 and is based in Mooresville, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Mooresville, NC
Founded
1946

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