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Gusto

Runs payroll and HR software for small businesses

Expansion Sales Account Executive

Account ManagementPosted on Nov 12
Full-time

About the Job

Requirements

  • At least 3 years of consultative sales or account management experience focused on expansion.
  • Proven success in a high-velocity sales environment managing numerous customer interactions.
  • Proficiency in Salesforce and modern sales engagement tools.
  • Excellent communication, negotiation, and time-management skills.
  • Proven day-to-day experience integrating artificial intelligence into work across writing, research, preparation, and summarization as a core workflow, with a track record of giving clear, useful feedback to improve tools and processes.

Responsibilities

  • Execute a multi-touch outreach cadence using calls and emails to connect with customers.
  • Conduct smart outbound prospecting into the existing customer base.
  • Conduct at least 6 consultative calls daily to uncover upsell and cross-sell opportunities.
  • Use deep knowledge of the People Platform to demonstrate additional product value.
  • Update Salesforce with detailed notes and collaborate with Sales, Product, and Marketing to optimize messaging.
  • Own a monthly annual recurring revenue quota achieved through upselling and cross-selling.
  • Use assigned artificial-intelligence-powered workflows daily, surface friction and inefficiencies, and collaborate with the team to influence improvements to the tools.
  • Make approximately 60 dial attempts per day, targeting 6 quality connections.
  • Send personalized follow-up emails for each dial attempt or connection and use additional touchpoints as needed.
  • Balance inbound scheduled calls with targeted outbound efforts while conducting a minimum of 6 consultative calls each day.
  • Track opportunities in Salesforce and plan follow-up actions.
  • Participate in daily huddles with the assigned PE to review priorities and discuss top-priority opportunities.
  • Collect insights from customer conversations to refine outreach strategies and product messaging.
  • Contribute to monthly incremental annual recurring revenue targets of approximately $109,000.

About the Company

Gusto

Runs payroll and HR software for small businesses

Gusto runs payroll, benefits administration, and HR software for small and midsize businesses that want to manage their teams in one place. Its payroll system calculates wages and taxes, files required forms, and connects employee hours with pay runs. Employers use the same platform to enroll workers in health insurance and retirement plans, manage time off, and organize hiring paperwork, while staff access paystubs through personal accounts. Businesses pay monthly subscription fees based on their plan and workforce size, with extra charges for selected services and faster payment options. Gusto was founded in 2011 and is headquartered in San Francisco, California.

Company size
1,001-5,000
Company stage
Series E
Total funding
$706.2M
Headquarters
San Francisco, CA
Founded
2011

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