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Carousell

C2C online marketplace for second-hand goods

Sales Specialist

Account ManagementConfirmed live in the last 24 hours
Full-timeHo Chi Minh City, Vietnam

About the Job

Requirements

  • A university or college degree is required.
  • At least one year of experience as an Account Manager or in telesales is required.
  • Ability to plan sales activities.
  • Ability to listen and handle customer rejection.
  • Ability to work collaboratively and independently.
  • Persistence, diligence, communication, persuasion, and situational problem-solving skills.
  • Fluent, pleasant speaking voice.
  • Proficiency with computers and office productivity tools.
  • Experience using customer relationship management systems.

Responsibilities

  • Call employers who post listings on Việc Làm Tốt to introduce and advise them on services and close transactions.
  • Care for and support existing customers, maintain relationships, and renew service provision.
  • Collect customer feedback and coordinate with other teams to improve the product and develop new business opportunities to meet assigned sales targets.
  • Manage customer data in the customer relationship management system, plan weekly and monthly sales activities, and report work results to a supervisor.
  • Identify operational issues, provide assessments, and propose solutions.
  • Perform other duties as requested.

Desired Qualifications

  • Experience as an Account Manager or in telesales at technology or service companies, or job boards, is an advantage.

About the Company

Carousell

C2C online marketplace for second-hand goods

Carousell is a consumer-to-consumer online marketplace focused on second-hand goods. It lets people list items with photos and details, and buyers browse categories to find items, message sellers, and complete purchases. Sellers pay listing fees and can boost visibility with promoted listings, while the platform earns from advertising. Carousell distinguishes itself by promoting sustainability and decluttering through a thriving second-hand ecosystem and a simple, user-friendly interface, serving a broad audience in Singapore and other markets. Its goal is to enable sustainable consumption by making it easy to buy and sell used items, supporting a circular economy and reducing waste.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$442.8M
Headquarters
Singapore, Singapore
Founded
2012

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