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Ogilvy

Global agency delivering advertising, marketing, PR

Braze Solution Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMelbourne VIC, AustraliaNo salary listedIn-person

About the Job

Requirements

  • Proven experience migrating a CRM, marketing automation or customer engagement platform to Braze.
  • Hands-on experience establishing a new Braze instance through to production.
  • Strong knowledge of Braze data structures, identity management, segmentation, Canvas, campaigns and personalisation.
  • Practical experience with REST APIs, JSON, software development kits and customer data pipelines.
  • Experience preserving consent, preferences and suppression rules during migration.
  • Deep knowledge of email infrastructure and deliverability, including SPF, DKIM, DMARC and IP warming.
  • Experience leading workshops and coordinating delivery across client, agency and platform teams.
  • Confidence managing testing, cutover, production issues and handover.
  • Ability to work independently and resolve delivery risks proactively.

Responsibilities

  • Lead discovery and translate business requirements into a clear Braze architecture and implementation plan.
  • Configure the new Braze instance, including workspaces, access controls, channels and governance.
  • Design customer identity, event taxonomies, data mappings, subscriptions and consent management.
  • Architect software development kit, API, customer data platform and warehouse integrations using Braze CDI and Currents.
  • Build efficient data models that balance personalisation with platform limits.
  • Plan the migration of data, audiences, templates, campaigns and automated journeys.
  • Establish security, privacy and compliance controls.
  • Lead email authentication, IP and domain warming, deliverability and suppression synchronisation.
  • Enable multichannel messaging and advanced personalisation using Canvas Flow, Liquid and Connected Content.
  • Manage testing, cutover, launch support, documentation and operational handover.
  • Explain technical decisions clearly and manage risks, dependencies and trade-offs.

Desired Qualifications

  • Relevant Braze certifications.
  • Migration experience involving Salesforce Marketing Cloud, Adobe Campaign or Oracle Responsys.
  • Experience with customer data platforms and cloud data warehouses.
  • Agency or consultancy experience delivering complex client implementations.

About the Company

Ogilvy

Global agency delivering advertising, marketing, PR

Ogilvy is a global advertising, marketing, and public relations agency that helps brands create and manage their identity and experiences. It combines brand design, experiential marketing, storytelling, and media execution across campaigns, digital marketing, PR, and consulting, with revenue from creative and strategic fees as well as media placements and performance-based commissions. Compared with competitors, Ogilvy offers a wide, integrated set of capabilities and a long-standing global presence to deliver cohesive brand solutions across channels. Its goal is to help clients grow their business and build lasting brand loyalty through well-crafted brand experiences and narratives.

Company size
10,001+
Company stage
Acquired
Total funding
$864M
Headquarters
New York City, New York
Founded
1948

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