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Figma

Makes browser-based tools for teams to design apps

Field Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 5 years of experience in a customer-facing technical role, such as technical account management, solutions engineering, technical consulting, or implementation engineering.
  • Experience leading technical discovery, defining scoped solutions, and aligning multiple stakeholders on an implementation approach.
  • Strong communication skills for presenting recommendations, demonstrating solutions, and writing deployment guidance customers can follow independently.
  • Strong software development skills in web, mobile, or other applications, including navigating unfamiliar codebases, writing and testing code, and learning new languages and frameworks.
  • Working knowledge of application programming interfaces, authentication, Git, and developer tooling to troubleshoot integrations and follow customer code review and deployment processes.
  • Knowledge of how enterprise identity, access controls, and governance affect implementation, and how design systems and reusable components connect design to code.
  • Hands-on experience with AI-assisted development tools, including explaining generated code, verifying its behavior, and taking responsibility for delivered changes.

Responsibilities

  • Lead technical consultations from discovery through closeout, uncovering customer challenges and defining a clear path to adoption.
  • Secure customer agreement on proposed solutions through presentations, demonstrations, and architectural guidance, then deliver a technical deployment guide.
  • Advise on enterprise integrations, identity, governance, design systems, and developer workflows, including Code Connect, Dev Mode, MCP, and AI-assisted development.
  • Deliver scoped implementation engagements in customer environments by navigating existing code, writing or adapting code and configuration, and debugging and validating results within customer development processes.
  • Enable customer teams to maintain and extend solutions through workshops, documentation, and hands-on knowledge transfer.
  • Partner with Forward Deployed Engineering to develop reusable playbooks and own unfamiliar problems through diagnosis and scoping, bringing in specialists as needed.
  • Coordinate with customer success, sales, product, and engineering teams to remove adoption barriers, share implementation insights, and connect technical outcomes to customer value and account growth.
  • Surface recurring friction, workarounds, and unmet needs to inform product improvements.

Desired Qualifications

  • At least 2 years of experience as a product engineer working in a modern product development life cycle.
  • Experience with Figma, Code Connect, Dev Mode, Make, or related design and developer collaboration tools.
  • Experience building or maintaining design systems, component libraries, or design token pipelines.
  • Deeper expertise in enterprise identity integrations, continuous integration and continuous delivery pipelines, or security and governance requirements.
  • Experience turning customer implementations into reusable playbooks, reference examples, or technical enablement materials.

About the Company

Figma

Makes browser-based tools for teams to design apps

Figma makes design software that runs in a web browser, where designers, developers, and product managers create apps and websites together. Its first public release in 2016 brought Google Docs-style live editing to professional design, so several people could work in the same file at once. Teams draw screens and clickable prototypes in Figma Design, brainstorm on the FigJam whiteboard, and hand designs to engineers through Dev Mode, while Figma Make turns written prompts into working prototypes and apps. Anyone can start on a free plan, and companies pay a monthly or yearly fee for each user, plus extra for heavy AI use. Figma was founded in 2012 and is based in San Francisco.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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