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Veeva Systems

Builds cloud software for life sciences

Senior Consultant - Laboratory Information Management System

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timePennsylvania, USA

About the Job

Requirements

  • At least 7 years of experience implementing Laboratory Information Management Systems.
  • Technical aptitude to comprehend and translate business requirements and create corresponding solutions.
  • Proven expertise in customer leadership and fostering a collaborative team environment.
  • Demonstrated work history in stakeholder management, critical thinking, and conducting complex technical communications across a wide variety of settings and audiences, with a determination to see client success through solution implementation.
  • Must travel for key customer engagements and internal meetings up to 50%, with typical travel around 25%.

Responsibilities

  • Support software implementation of Veeva Quality solutions through assessment and review of new features.
  • Manage customer projects by ensuring delivery within the scope outlined by customers and managing escalations to benefit customer success.
  • Support customer adoption of new features by conducting workshops and owning design, prototyping, configuration, and solutions.
  • Lead solutioning with configuration and manage the configuration of all solutions.
  • Ensure customer success throughout implementation and beyond.
  • Mentor and develop team members in domain expertise, customer management, and best practices.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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