S

ServiceNow

Builds software that automates business workflows

Senior Solution Sales Executive - Multiple Teams

Full-Time
$145.2k - $220k+ Equity + Variable/incentive compensation
Senior
Dallas, TX, USA
Remote
Sales & Account ManagementField Sales

About the job

Requirements
  • Experience leveraging or critically thinking about how to integrate artificial intelligence into work processes, decision-making, or problem-solving, such as through artificial intelligence-powered tools, workflow automation, artificial intelligence-driven insights, or exploring artificial intelligence's impact on the function or industry.
  • At least 7 years of sales experience within a software or solutions sales organization.
  • Prior United States government sales experience, including state, local, or federal government sales.
  • Experience selling cybersecurity, ideally operational technology/industrial control systems security, cyber-physical systems, or asset security solutions.
  • Knowledge of and experience selling into state and local government or critical infrastructure sectors such as utilities, transportation, or water/wastewater.
  • Experience establishing trusted relationships with current and prospective clients and cross-functional teams.
  • Ability to produce new business, negotiate deals, and maintain relationships with senior security and operations stakeholders.
  • A track record of exceeding sales targets.
  • Ability to understand a customer's operational technology/information technology convergence and security strategy and bring it to life commercially and technically.
  • Experience promoting a customer-success focus in a collaborative, team-oriented environment.
Responsibilities
  • Drive new business sales revenue for ServiceNow's operational technology/cyber-physical systems portfolio, including Armis operational technology visibility and security, Cyber Asset Security, and USEM for operational technology, within state and local government accounts across the US West territory.
  • Conduct account and territory planning, prospect research, business development strategy, and field-based sales execution against a defined set of accounts.
  • Develop relationships with operational technology and cybersecurity leaders, including CISOs, vice presidents and directors of operational technology security, plant and facility operations leaders, and critical infrastructure program owners, within state and local government organizations.
  • Build and lead account strategy across a virtual team of Client Directors, Solution Consultants, Armis specialists, partners, and Marketing to coordinate coverage of information technology and operational technology stakeholders.
  • Understand each customer's operational technology/cyber-physical risk posture and regulatory obligations, and advise on how ServiceNow's operational technology security portfolio fits the customer's broader security and asset management roadmap.
  • Identify and engage the appropriate specialist or support resource when needed, particularly for operational technology/industrial control systems security and Armis subject-matter expertise.

About the company

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

Santa Clara, California

Founded

2004

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Simplify's Take

What believers are saying

  • Subscriptions grew: ServiceNow reported $3.877 billion in subscription revenue for the June 2026 quarter, up 24.5% year over year.
  • Hybrid work is established: ServiceNow says most staff have flexible arrangements, requiring two or more office days weekly.
  • Security work expanded: the April 2026 Armis acquisition added protection for industrial equipment, medical devices, and connected hardware.

What critics are saying

  • Subscription margins narrowed: in June 2026, ServiceNow kept 73.5% of subscription revenue after direct costs, versus 80% a year earlier.
  • Remote roles limit relocation: ServiceNow requires staff to remain within their employment state, province, region, or country.
  • Older versions lose support: ServiceNow supports two release families and schedules upgrades for customers who fall behind.

What makes ServiceNow unique

  • Customers get separated systems: ServiceNow assigns each customer its own software instance and database, unlike shared tenant designs.
  • Outages get business context: ServiceNow's configuration database maps servers and applications to the business services depending on them.
  • Customers choose upgrade timing: ServiceNow's separate instances let enterprises schedule releases independently from other customers.

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Benefits

  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

1%
Yahoo Finance
Oct 18th, 2026
ServiceNow's revenue grows 24% to $4B, outpacing Workday's 13% growth and $2.7B quarterly sales

ServiceNow is growing revenue faster than Workday, according to an analysis of the two software companies' last eight quarters. ServiceNow's second-quarter revenue reached $4.0 billion, up 24% year over year. Workday's hit $2.7 billion, up 13%. ServiceNow's AI offerings passed $1 billion in annual contract value (ACV) during the quarter. Customers with more than $5 million in ACV rose 23%. Workday said AI capabilities drove more than 25% of its new ACV in its fiscal second quarter.

Yahoo Finance
Oct 14th, 2026
Over 25% of S&P 500 stocks are down 40%+: four bargain tech picks, from Netflix to Oracle

More than 25% of S&P 500 stocks are down 40% or more from their highs, even with the index near record levels, as of October 8, 2026. The Motley Fool sees that as a chance to hunt for bargains in tech. It names four picks. Netflix trades at about 18.5 times 2027 analyst earnings estimates, and advertising should drive its growth. Oracle has a $664 billion backlog in cloud infrastructure, but carries heavy debt and burns cash. ServiceNow, hit by the 2026 software sell-off, trades at 7.5 times forward sales as it pushes into agentic AI. AppLovin trades at 13 times 2027 earnings estimates. Its revenue rose 53% last quarter to $1.9 billion.

Fortune
Oct 14th, 2026
CFOs at Chevron, ServiceNow and Nasdaq say AI must earn capital; ServiceNow targets $500M savings

Chevron, ServiceNow and Nasdaq finance chiefs say AI projects must prove their worth before getting funded. They spoke on a panel at the Fortune Most Powerful Women Summit in Santa Barbara on Tuesday. Chevron's chief financial officer, Eimear Bonner, said AI "has got to compete for capital" and cannot be "a science experiment." She wants a clear path to value and results that reach the bottom line. ServiceNow's Gina Mastantuno said CFOs must also weigh the cost of falling behind rivals. The company expects $500 million in savings this year, largely from using its own products. Nasdaq's Sarah Youngwood sorts investments by time horizon and tracks AI metrics such as coding speed, client retention and token costs.

Yahoo Finance
Oct 9th, 2026
ServiceNow vs. Palantir: can faster AI growth justify paying 139× vs. 31× cash flow?

Palantir Technologies trades at 139 times trailing free cash flow compared to ServiceNow's 31 times, but investors are paying the premium for faster AI-driven growth. Palantir's June-quarter revenue surged 93% to $1.94 billion, with GAAP operating income reaching $912 million, about 47% of revenue. ServiceNow's second-quarter subscription revenue rose 24.5% to $3.88 billion. Current remaining performance obligations increased 21% to $13.2 billion. Operating cash flow reached $587 million, with free cash flow at $473 million after property purchases. Institutional ownership data shows ServiceNow's holder count increased to 115 from 108 in Q1, whilst Palantir's fell to 86 from 96. Palantir had 60.18 million shares short on 15 September, approximately 2.8% of float. Both companies offer different enterprise automation approaches, with the valuation gap reflecting Palantir's exceptional growth trajectory.

Yahoo Finance
Oct 7th, 2026
ServiceNow vs UiPath: Which AI automation stock is the better 2026 buy?

ServiceNow and UiPath both offer AI-powered automation platforms, but differ in scale and growth. ServiceNow reported revenue of nearly $13.3 billion for fiscal 2025, up 20.9%, with net income of $1.75 billion. UiPath posted revenue of $1.6 billion for fiscal 2026, up 12.7%, achieving its first full-year GAAP profitability with net income of $282.3 million. ServiceNow's AI products surpassed $1 billion in annual contract value in Q2. However, its $7.75 billion Armis acquisition raised total debt to $7.5 billion by June 2026. UiPath carries no debt and maintains a current ratio of 2.5x, but faces slower growth with flat customer count year-over-year. ServiceNow trades at 33.9x forward P/E versus UiPath's 17.1x, reflecting different growth trajectories and market positioning.