Cloud Infrastructure Engineer

JSSI names David Schmitt Director of Customer Field Support, Americas. * August 5, 2026 JSSI has appointed David Schmitt as Director of Customer Field Support, Americas, a newly created role leading one of JSSI's two regional maintenance field support organizations, structured to serve customers more closely around the world. Schmitt will lead the Americas field support team, the technical experts responsible for managing airframe and engine maintenance events across the United States, Canada, Latin America, and the Caribbean. The regional model positions JSSI teams closer to the operators they support, with dedicated regional expertise, faster response times, and stronger local relationships with vendors and OEMs. JSSI's technical services organization spans more than 70 technical advisors and a global network of over 600 MROs, primarily supporting the company's Hourly Cost Maintenance (HCM) clients across thousands of aircraft worldwide. For clients, that means the people managing their maintenance events are grounded in the realities of their region and their fleet. Schmitt brings deep, well-rounded experience across the maintenance lifecycle, from hands-on aircraft maintenance to manufacturing, supply chain, and operations leadership. That breadth positions him to lead a disciplined, data-driven approach to event management across the Americas. "As JSSI continues to scale, maintaining the highest standard of support for our customers is critical. We face daily challenges across our engine and airframe business, and it is through our network of expert technicians and our partners, suppliers and vendors alike, that we deliver the best service in the industry. With our field support organized along regional lines, our team is positioned closer to customers, backed by dedicated regional expertise and stronger local relationships. David's background across the maintenance lifecycle makes him the right person to lead that work in the Americas," said Alexis Javkin, Executive Vice President, Maintenance Operations & Procurement, Technical Services, JSSI. Before joining JSSI, Schmitt served as General Manager for Aerospace & Defense In-Lab Services at Mistras Group. Prior to that, he spent several years at Honeywell Aerospace in aftermarket and MRO operations, holding roles including Senior Operations Manager for Aftermarket/MRO and Director of Operations across OEM, APU, and engine lines. That experience spans the same engine and airframe programs JSSI supports every day, and gives him a working understanding of both the technical and commercial sides of a maintenance event. Schmitt's operational discipline was forged well before his aerospace career. He served 20 years in the United States Air Force before retiring in 2022, including five combat deployments in support of Operation Enduring Freedom and Operation Iraqi Freedom. Leading maintenance and operations in those environments, where readiness is not negotiable and there is no margin for delay, shaped the standard he now brings to managing events for JSSI customers. It is the kind of background that matters most on the days an operator can least afford downtime. Originally from Connecticut, Schmitt is relocating from the Phoenix area to the greater Chicago region, home to JSSI's global headquarters. Please join Jet Support Services, Inc. in welcoming David to the JSSI team.

Opening parts bottlenecks. Ongoing production backlogs caused by stubborn supply chain bottlenecks at OEMs have meant delays in sourcing parts that have disrupted flights. Through its PartsHub platform JSSI has its own supply lines with access to around 100,000 lines of parts and more than 84 lease engines. At the same time, inflationary pressure on maintenance costs caused by factors such as labor shortages and what JSSI says is "OEM pricing power" are battering operators' profit and loss figures. The company argues there has never been a more pressing need for companies to lock into defined support costs. In the face of what it says are rising interest rates, the JSSI Aviation Capital unit aims to provide a smoother path to completing aircraft transactions, providing asset-based finance on more terms it says are more advantageous than those offered by traditional banks. It recently recruited experienced financing expert Paul Sykes from a leading business aircraft OEM to be its director of origination, based in the UK. In the software domain, JSSI said that its Traxxall business unit is gaining market share with its proprietary maintenance tracking system. "The key is that we have a multi-platform approach," Roger explained. "We have access to data for any type of private jet." This part of the group also includes the Conklin & DeDecker aircraft data platform. JSSI said it expects to roll out new features and functionality later this year. At the Aero Friedrichshafen show, JSSI - now in its 35th year - is exhibiting as part of the group pavilion run by the German Business Aviation Association. Just over 12 months ago, it appointed Jan Hascher as its new vice president of business aviation in Europe, and, at the end of 2025, it added Ozge Dertli as a new sales director for JSSI Parts & Engine.