Field Service Technician
Xylem
Field Service Technician
Xylem
Global water technology provider and services
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Field Service Technician will be responsible for the safe handling of wastewater treatment chemicals, installation and maintenance of advanced chemical feed systems, chemical storage, and monitoring equipment. Additional responsibilities include but are not limited to:
- Rigorous collection, consolidation, logging, and distribution of field data
- Chemical inventory monitoring and order placement
- Electrical and mechanical troubleshooting, repair, and PM of metering pumps, piping
systems, relay logic and PLC control systems, telemetry/web-based remote inventory
monitoring equipment
- Mechanical installation of chemical feed systems and storage tanks
- Conduct startup and training sessions after installation when required
- Customer site management via remote access technologies
- Become proficient on all air handling and air filtration systems
- Maintain, adjust, and optimize all liquid and vapor phase equipment
- Download/upload data and information into the customer site database – Enter time/mileage/materials directly into the SAP Business Management System for processing Service Orders and payroll purposes
The qualifications the ideal candidate will have include:
• Two-year Electrical/Mechanical, Chemical Operator, or Engineering Degree preferred
• Minimum requirement High School Diploma or equivalent
• At least 5 years of experience in the electrical/mechanical, chemical, and/or wastewater operations fields is strongly desired
• Must have experience troubleshooting and making minor adjustments to PLCs
• Must have strong organizational, time management, and communication skills
• Proficient computer skills is a must for both in-field and internal work responsibilities
• Familiarity with web/modem remote control system access and downloadable data logging devices
• Have a strong sense of safety and be willing to adopt the Safety Culture
• Must have a valid driver's license and clean driving record; must meet eligibility requirements to operate a fully equipped company supplied service vehicle rated less than 10,000 lbs.
• Must be physically able to perform material handling and installation duties and be capable of lifting up to 50 pounds
• Must be willing and available to participate in an on-call, after-hours rotation, which may include nights, weekends, and holidays, depending upon customer account contractual requirements
Additional Dimensions to Consider:
· Must be able to function in a team environment
· Usually works with minimal supervision
· Works independently
TRAVEL REQUIREMENTS: Minimal- less than 15%
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Xylem is a global water-technology provider serving municipal, industrial, commercial, and residential customers with products, systems, and services for the full water cycle. Its offerings include pumps, valves, heat exchangers, controls, and dispensing equipment, plus smart meters, network devices, and data analytics. The company combines equipment sales with recurring revenue from maintenance, repairs, digital solutions, and consulting. It differentiates itself through a broad, integrated portfolio across water infrastructure, applied water, measurement and control, and services, a global presence in more than 150 countries, and strategic acquisitions (such as Sensus in 2016 and Evoqua in 2023) that expand its metering, data analytics, and treatment capabilities. Xylem’s goal is to help customers collect, move, treat, and return water efficiently and sustainably, enabling better water management and resource stewardship.
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