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Transcom

Outsourced AI-driven CX solutions provider

Recruiter

Generalist RecruitingPosted on Nov 13
Full-timeIloilo City, Iloilo, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • A degree in Psychology, Human Resource Management, or an equivalent field is preferred.
  • Above-average written and oral English communication skills are required.
  • Ability to multitask is required.
  • Good interpersonal and organizational skills are required.
  • Must be amenable to a shifting schedule.
  • Ability to achieve goals and targets is required.
  • Must consistently demonstrate behaviors that emulate company values and adhere to company policies and code of conduct.
  • Ability to work in teams and independently with minimal supervision is required.

Responsibilities

  • Support the Recruitment department by scheduling and organizing interviews with potential candidates.
  • Explain role requirements and duties to candidates.
  • Assist recruitment specialists in screening candidates and maintain good relationships with employees, employers, and candidates.
  • Enter and update applicant information in the candidate database while maintaining confidentiality.
  • Review application materials, resumes, and cover letters; screen applicants before advancing applications; set up phone interviews and conduct screening tests.
  • Ensure necessary paperwork is filed and applicant forms are completed and processed.
  • Provide friendly and consistent service to all candidates.
  • Promote the company’s reputation as a good place to work.

About the Company

Transcom

Outsourced AI-driven CX solutions provider

Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1995

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