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Agoda

Online travel booking platform for accommodations

Lead/Senior Lead - Strategy and Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listed

About the Job

Requirements

  • 5-10 years of experience in operations, strategy, or project management is required.
  • Very strong analytical and problem-solving skills are required.
  • Strong communication and stakeholder management skills, with fluency in English, are required.
  • A proven track record in project delivery and management is required.
  • Comfort using artificial intelligence to improve work efficiency, quality, and output is required.
  • A bachelor's degree or equivalent is required.
  • A team-oriented approach and strong collaboration skills are required.
  • An energetic, driven, professional, and execution-focused attitude is required.
  • Creativity, innovation, and adaptability to change are required.

Responsibilities

  • Lead cross-functional initiatives to maximize business performance and strengthen the competitive position of the hotel supply organization.
  • Define and track key performance indicators to measure the impact of strategic initiatives and ensure accountability.
  • Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement.
  • Develop, implement, and improve operational tools to gather internal and external insights.
  • Transform gathered insights into actionable initiatives and improve existing partner programs to meet partner needs.
  • Work with senior stakeholders across multiple departments to drive projects and goals to completion.
  • Help implement global initiatives and innovations, safeguard Agoda's market position, counter competitive threats, and maintain the attractiveness of its offerings.

Desired Qualifications

  • Experience leading cross-functional initiatives is a plus.
  • Experience in the internet, e-commerce, technology, or travel industry is a plus.
  • Management consulting experience is a plus.
  • A Master of Business Administration is a plus.
  • Working knowledge of and fluency with SQL is a plus.

About the Company

Agoda

Online travel booking platform for accommodations

Agoda is an online travel platform that lets people book places to stay, like hotels and vacation rentals, around the world. It operates web and mobile apps that present listings with prices, availability, and user reviews so travelers can reserve rooms easily. Customers search by destination, filter options (like price, location, and amenities), compare deals, and complete secure bookings within the app. Agoda differentiates itself with a large, globally distributed inventory (over 2,000,000 properties) and multilingual support across 38 languages, using local knowledge and connections to source the best offers for both business and leisure travelers. It is part of Booking Holdings, which helps it reach a wide audience and integrate with other travel services. Agoda’s goal is to help millions of travelers find and book comfortable places to stay at great value while partnering with property owners to grow their business.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
2005

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