PayJoy

Provides credit access via device-collateral loans

Growth Manager - Strategic Accounts

Account ManagementConfirmed live in the last 24 hours

Full-timeJakarta, IndonesiaNo salary listedHybrid

About the Job

Requirements

A bachelor's degree in business, marketing, or a related field from a reputable university, such as UI, ITB, UGM, or an overseas university.
At least 8 years of experience growing and retaining key accounts while leading a team to consistently exceed revenue targets.
Fluency in spoken and written Mandarin is prioritized.
Previous experience leading and managing an effective sales team, fostering a high-performance culture, and driving team engagement.
Expertise in business and marketing strategies, with an exceptional understanding of local market trends and industry knowledge.
Ability to analyze data to inform decisions, identify trends, and drive strategic initiatives.
Understanding of market trends and basic industry knowledge.
A customer-centric approach and a track record of building and maintaining strong client relationships.
Ability to handle pressure from internal and external stakeholders while maintaining a positive, solution-oriented attitude.

Responsibilities

Develop, manage, and implement strategic plans and goals to develop new and existing strategic key accounts.
Build trusted, long-lasting relationships with key partners and stakeholders.
Prepare and maintain accurate forecasts for strategic accounts, meet target requirements, and track key performance indicators.
Develop, manage, and implement go-to-market strategies for each strategic account, identify customer pain points, and implement commercial-management improvement plans.
Lead and mentor a team of professionals to achieve individual goals, meet key performance indicators, and improve their skills and performance.
Collaborate with internal teams, influence cross-functional projects, and drive integrated business initiatives.
Analyze market information to identify and leverage strategic partnership opportunities aligned with company goals.
Oversee day-to-day operations, management, and strategic development of the most important commercial partners across the country, engaging stakeholders at all levels of partner organizations, managing accounts, overseeing marketing efforts, optimizing sales, and maintaining store functionality while working with local smartphone original equipment manufacturers.

Desired Qualifications

Experience working with major Chinese smartphone original equipment manufacturers in Indonesia.

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

Growth Manager, Strategic Accounts is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country; including engaging and welcoming all levels of our partners’ organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of stores, work with local smartphone OEMs.

Responsibilities

Develop, manage and implement effective strategic plans and goals to develop new and existing strategic key accounts.

Build solid and long-lasting trusted relationships with key partners and stakeholders.

Prepare and maintain accurate forecasts for all key strategic accounts and meet target requirements, tracking key performance indicators (KPIs).

Develop, manage and implement go to market strategies for each key strategic account, identifying customer pain points and implementing improvement plans in commercial management.

Lead and mentor a team of professionals to achieve individual goals, meet KPIs, and enhance their skills and performance;

Collaborate effectively with internal teams, influence cross-functional projects, and take a leadership role in driving integrated business initiatives.

Analyze market information to identify and leverage strategic partnership opportunities that align with the company’s goals.

Requirements

Bachelor's degree in business, marketing, or a related field from a reputable university (UI, ITB, UGM, or overseas).
8+ years of experience growing and retaining key accounts while leading a team to consistently exceed revenue targets.
Fluent in Mandarin (spoken and written) is prioritized
Having experience in working with Major Chinese smartphone OEMs in Indonesia is preferred
Demonstrated previous experience in leading and managing an effective sales team, fostering a high-performance culture, and driving team engagement.
Expertise in business and marketing strategies, with an exceptional understanding of the local markets trends and industry knowledge.
Excellent communication and negotiation abilities.
High proficiency in analyzing data to inform decision-making processes, identify trends, and drive strategic initiative.
Understanding of market trends and basic industry knowledge
Customer-centric approach with a track record of building and maintaining strong client relationships.
Exceptional ability to handle pressure from internal and external stakeholders while maintaining a positive and solution-oriented attitude.

Benefits

100% Company Funded : Private Health Insurance for employee and immediate family

20 days vacation

Phone finance, headphone, home office equipment and wellness perks.

USD$2,000 annual co-working travel benefit

USD$2,000 annual professional development benefit

USD$500 annual wellness benefit

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

About the Company

PayJoy

Provides credit access via device-collateral loans

PayJoy helps people in emerging markets access credit to buy smartphones and other devices by partnering with local banks and retailers. Its system uses mobile locking technology and data science to let customers pay over time, with the device serving as collateral and remaining locked until payments are made; if needed, the lender can immobilize the device. Unlike traditional lenders, PayJoy works in markets with limited banking by combining device collateral with fintech and retailer partnerships to extend credit to the unbanked. Its goal is to expand affordable device access, improve consumer financial inclusion, and support growth in developing economies.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $606.9M
Headquarters: San Francisco, CA
Founded: 2015

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