Outreach & Engagement Specialist
Frontier Behavioral Health
Outreach & Engagement Specialist
Frontier Behavioral Health
Behavioral health provider offering crisis services
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!


WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?
At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.
Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.
The multi-disciplinary Homeless Outreach Stabilization Team (HOST) will work in the community to provide services which includes substance abuse treatment, medical services, rehabilitative support, case management and peer support services.
The purpose of this program is to serve homeless individuals with behavioral health challenges who have demonstrated a combination of continuous service needs and functional impairments who have not shown to benefit from traditional outpatient programs currently available.
The Outreach and Engagement Specialist will work collaboratively with a multi-disciplinary team serving homeless adults experiencing severe and persistent mental illness and substance use disorders. Provides targeted outreach and engagement to individuals that are highly vulnerable, lack of service connections or other support, and unable to engage in traditional service models. Services will be provided in emergency homeless shelters, transitional homeless shelters, homeless encampments, transportation hubs, train stations, and other pertinent community location where people may gather.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Provide outreach and engagement services to homeless individuals with co-occurring disorders.
Utilize the Relational and Engagement Model (ROEM).
Provide consultation and training to homeless providers regarding target population.
Provide coordination and appropriate linkages to community resources and treatment agencies.
Assist individuals to find stabilization and transition services.
Coordinate with various mental health and chemical dependency treatment agencies, including DCRs, psychiatric and medical hospitals, and the criminal justice system.
Complete required documentation and data entry, including, if required, databases
outside of FBH such as the Community Management Information System (CMIS).
Participate in community meetings
Participate in Peer Review, supervision and intake and diagnostic staffing, in-FBH
educational and administrative meetings as directed.
Perform FBH HOST charting requirements, correspondence, HRIS and other
paperwork in a complete and timely manner.
Participate in psychiatric consultation, supervision, program meetings, and in-service trainings; participate in clinical reviews and case conferences for clients on caseload.
Keep abreast of community resources, networks and resources for the homeless population.
Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle
Other duties as assigned.
QUALIFIED CANDIDATES WILL HAVE:
REQUIRED:
Bachelor’s degree in the behavioral health related field
Must apply for Agency Affiliated Counselor Registration within 30 days of hire.
Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.
PREFERRED:
2 years’ experience working in behavioral health care or health care setting.
Worked with psychiatrically impaired populations.
KNOWLEDGE, SKILLS & ABILITIES:
Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status.
PHYSICAL, SENSORY & ENVIRONMENTAL:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position provides client services in community settings on a daily basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.
Some environments may not be ideal in terms of cleanliness or being habitable.
Daily travel between locations is required.
The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.
Daily use of a computer is required.
May be required to lift 10 - 20 pounds.
Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.
PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53
All pay is based on longevity at Frontier Behavioral Health; thus the starting pay is $25.89 per hour.
Our Benefits and Perks are Amazing!
WE BELIEVE IN WORK LIFE BALANCE:
Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
Plus 9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
BENEFITS: www.fbhwa.org/careers/benefits
Medical, Dental and Vision
Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
PERKS:www.fbhwa.org/careers/perks
Signing Bonus!
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!
Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.
Behavioral health provider offering crisis services
Frontier Behavioral Health provides a full range of behavioral health services in Spokane County, including 24/7 crisis intervention and Crisis Response Services with Involuntary Treatment Act evaluations, as well as 48 inpatient beds for Evaluation & Treatment and Stabilization. Most care is outpatient, but the organization also supports Children and Youth, Adults, and Elders, plus programs like Peer Support, nursing home and school-based services, care for the homeless, a Clubhouse, and Vocational Rehabilitation. It stands out as the region’s lead provider for crisis response and serves more than 16,000 clients each year with a staff of over 700, offering both inpatient and community-based care. Its goal is to provide accessible, coordinated care that meets people’s behavioral health needs across ages and life situations.
Explore more opportunities at Frontier Behavioral Health