Lead Employee Success People Consultant

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The organisation is seeking an Employee Success Partner Consultant (ESPC) to join the ESBP team in India for Customer Success Group. The ideal candidate will understand the business and talent strategy, building strong connections with stakeholders and people managers. They will coach and support people managers, drive HR programs, and use data analytics to offer insights for talent management. Additionally, they will participate in regional and country-specific initiatives to ensure alignment with global goals. The ideal candidate will possess strong project management skills, data analytics expertise, and the ability to adapt to changing situations, fostering a culture of success.

What You'll Actually Be Doing

• In partnership with ESBPs, support and lead ES Cyclical programs.
• Analyse and provide insights on all programs (i.e. compensation, merit, promotion, GIS, G4G, etc.), offering support to regional ESBP and supported organisations.
• Process input and design, including running audits to ensure program effectiveness.
• Partnering with One ES (CoEs and other ES stakeholders) to ensure success of ES Programs and garner support on India level projects/initiatives.
• Global ESPC Community Connect, aligning with the Global PC organisation and facilitating two-way best practice sharing.
• Support ESBPs in driving ES programs with data-driven insights/audits: Talent Review, Performance Management, Performance ratings, GIS, G4G, Promotions, Merit cycle, Performance management, Periodic Business Reviews, Ad hoc data requests.
• Preparing content for Business & ES QBRs (Quarterly Business Reviews).
• Establishing and maintaining strong connections with the people manager population.
• Working closely with people managers to understand their needs and provide tailored HR support.
• Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health
• Onboards, leads, and coaches fellow ESPCs.

You're Our Person If...

• Relevant work experience required: 5-7 years
• Efficiently manage extensive data sets, conduct analyses, derive insights, and create impactful presentations.
• Strong communication skills to effectively present viewpoints.
• Engage and collaborate with stakeholders and the workforce.
• Demonstrate curiosity and a drive to make a meaningful impact.
• Bring a positive attitude and a professional presence to the role.
• Exhibit multitasking abilities and project management expertise.
• Demonstrated ability to be a self-starter and proactive.
• Ability to develop effective relationships across all levels of the organisation.
• Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.
• Ability to ramp up quickly, recognise Salesforce's unique culture, and proactively help identify issues/areas of development.
• General knowledge of employment policies and practices.
• Knowledge of staffing, compensation, and talent management best practices

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.