University Hospital Newark
Newark academic medical center
Medical Office Assistant - Hepatology & Liver Transplant
About the job
- A high school diploma or GED is required.
- At least two years of progressively responsible clerical experience are required, including receptionist duties and scheduling responsibilities.
- Strong computer skills are required, including proficiency in Microsoft Office and experience with electronic registration and medical record systems.
- Excellent customer service skills are required.
- The ability to multitask effectively is required.
- The ability to present information clearly in one-on-one settings and small group situations is required.
- Greet patients and visitors promptly and courteously, explain clinic procedures, answer routine questions, and facilitate adherence to the appointment schedule.
- Accurately schedule, cancel, and confirm patient appointments according to department criteria.
- Register patients completely and accurately.
- Answer phone calls, take accurate messages, and refer callers or messages to the appropriate party.
- Assist with billing procedures and forms, and assist in preparing documents and forms sent to or received from referring physician offices.
- An Associate degree is preferred.
- Experience in a medical office setting, including some billing experience, is preferred.
- Bilingual skills in Spanish, Portuguese, or French are preferred.
About the company
University Hospital Newark is a public academic medical center serving Newark and communities across New Jersey. The hospital provides emergency, trauma, specialty, inpatient, outpatient, teaching, and community health services. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on academic clinical care supported by medical education, public-service responsibilities, technology, facilities, and hospital administration. Teams work across nursing, physicians, allied health, education, technology, facilities, administration, and patient access. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.
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