Communications Manager - Product Divisions

Job Summary

The Manager, Division Communications is a strategic communications partner to Medline's product divisions. The role connects Division, Commercial, Quality and Operations so business decisions, timing and messages stay aligned. This manager advises leaders and turns complex product, quality and operational information into clear communications for employees, sales teams and customers.

Job Description

Key responsibilities:

• Advise Chief Product Officer and product division leaders. Provide communication counsel on business priorities, product decisions, timing, audience impact and risk.
• Drive alignment. Bring Division, Commercial, Quality and Operations together early to confirm facts, decisions, ownership and timing.
• Build communication plans. Support product launches, portfolio changes, supply updates, quality issues, recalls and organizational changes.
• Equip leaders and the field. Develop clear messages, presentations, talking points, FAQs and customer-ready materials.
• Lead issue communications. Set the audience, sequence, approvals and update cadence during disruptions and other high-priority issues.

Partnership model:

The manager is embedded with division leaders and participates in relevant business and issue-management meetings. Business leaders own decisions and technical accuracy; the communications manager owns the communication strategy, messages, sequencing and channels. The role also coordinates with Sales, Marketing, Regulatory, Supply Chain, Corporate Communications, Legal and HR as needed.

MINIMUM JOB REQUIREMENTS:

Education:

• Bachelor’s degree or equivalent experience.

Certification / Licensure:

• None required.

Work Experience:

• At least 7 years of experience in corporate, employee, business or commercial communications.

Knowledge / Skills / Abilities:

• Strategic judgment. Ability to understand business decisions, identify communication risk and advise leaders.
• Communication skills. Strong writing, editing and presentation skills, with the ability to simplify complex information without losing accuracy.
• Cross-functional leadership. Demonstrated success aligning teams with different priorities and areas of expertise.
• Execution. Ability to manage multiple priorities, respond quickly during issues and deliver high-quality work with limited direction.
• Track-record of success in navigating complicated and strategic communications and crisis management situations.
• Experience and skills in influencing, leading and directing individuals in multiple functional areas.
• Experience presenting to senior management or C-suite with the purpose of influencing company or client decisions.
• Demonstrated ability to stay calm in high-pressure situations.
• Excellent analytical and organizational skills, attention to detail and a personal reputation for honesty, integrity and above-reproach ethics.
• Experience collaborating with internal stakeholders and direct reports to develop strategies that meet department goals within budget and established timelines.

Success in the role:

• Leaders align earlier on decisions, audience impact and timing.
• Employees and field teams receive clear, coordinated updates with fewer conflicting messages.
• High-priority communications move faster with fewer review cycles.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$92,000.00 - $138,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.