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Adaptive Security

AI-driven cybersecurity training platform

Solutions Consultant

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeNew York, NY, USANo salary listed

About the Job

Requirements

  • The role requires 3–5 years of experience in Solutions Consulting, Customer Success, Sales Engineering, or a similar customer-facing technical role, ideally at a SaaS or cybersecurity company.
  • The candidate must have strong technical fluency and be able to speak credibly to security, information technology, and technical buyers.
  • The candidate must be comfortable running structured proof-of-concept evaluations, including managing timelines and prospect expectations.
  • The candidate must be able to troubleshoot and work with Engineering to solve problems.
  • The candidate must have organizational, project management, and time management skills.
  • The candidate must have presentation, communication, and written skills.
  • The candidate must be proactive and adaptable, and comfortable operating in a fast-paced, high-growth startup environment.

Responsibilities

  • Run proof-of-concept evaluations for prospects considering purchasing Adaptive products, including providing hands-on technical support.
  • Serve as the technical liaison between prospects and internal Engineering and Product teams, surfacing requirements and feedback that shape the roadmap and escalating issues as needed.
  • Conduct technical calls with prospects, answering product and technical questions for accounts not running a proof of concept.
  • Partner with internal Product, Design, and Leadership teams to continuously improve the prospect experience, tools, and processes.
  • Strive to exceed prospect expectations in response quality, timeliness, and overall satisfaction, ensuring their evaluations are successful.

Desired Qualifications

  • Experience in Solutions Consulting, Customer Success, Sales Engineering, or a similar customer-facing technical role at a SaaS or cybersecurity company is ideally preferred.

About the Company

Adaptive Security

AI-driven cybersecurity training platform

Adaptive Security provides an AI-driven cybersecurity training platform that protects organizations from modern threats such as deepfakes, generative AI phishing, SMS attacks, and voice phishing. It delivers advanced training and realistic simulations through a library of integrations and tailored content, helping employees and the organization stay prepared against evolving cyber threats. The platform operates on a subscription model, serving a wide range of clients from small businesses to large enterprises, and earns revenue by offering ongoing access to its content and simulations. Compared with others, Adaptive Security emphasizes AI-focused threat training, a broad set of integrations, and a focus on organizational readiness, not just individual training. The company’s goal is to improve employee education and overall security posture by continuously updating its content to address AI-enabled attacks and safeguarding defenses across the organization.

Company size
201-500
Company stage
Series B
Total funding
$179M
Headquarters
New York City, New York
Founded
2023

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