Z

Zaxby's

Fast-casual chicken fingers and wings chain

Restaurant Utility Worker

Full-TimeUpdated on 10/23/2026
No salary listed
Entry
Stockbridge, GA, USA
In Person
General Maintenance & RepairBuilding & Property Maintenance

About the job

Requirements
  • Must be at least 18 years old.
  • Must have reliable transportation.
  • Must be available for 32 to 40 hours per week for the full-time schedule.
  • Must be able to work a flexible schedule that includes days, nights, weekends, and holidays.
  • Must possess organizational skills and the ability to interact cooperatively with others.
  • Must be able to sit, stand, and walk continuously; occasionally stoop, bend, crouch, or climb, including using ladders; frequently lift, push, pull, and carry up to 50 pounds, including overhead; and continuously use hands and wrists for grasping and fine manipulation.
  • Must communicate proficiently through speech, reading, and writing and maintain effective audio-visual discrimination and perception to observe and respond to the environment.
  • Must work in indoor and outdoor environments with hot and cold temperature variations and exposure to food and outdoor allergens.
  • Must operate and work safely with restaurant equipment, including knives, fryers, and potentially hazardous equipment.
Responsibilities
  • Complete all training requirements required by Zax LLC.
  • Oversee the location to provide a safe, clean, and well-maintained environment.
  • Perform scheduled and unscheduled day-to-day cleaning duties and basic restaurant maintenance.
  • Perform regular cleaning and preventative maintenance on all restaurant equipment.
  • Inspect, operate, or test equipment to diagnose malfunctions.
  • Oversee the repair of minor lighting issues.
  • Perform general cleaning tasks, including deep cleaning and pressure washing inside and outside the location.
  • Understand and interpret equipment manuals and work orders.
  • Regularly and proactively inspect grounds, plumbing, electrical fixtures and outlets, kitchen equipment, and buildings for preventative maintenance needs.
  • Make basic repairs as necessary.
  • Interpret documents, including safety procedures and laws, operating instructions, and safety and procedure manuals.
  • Keep neat, accurate, and current maintenance records.
  • Maintain operational standards and ensure compliance with Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures.
  • Work safely and follow all safety guidelines and procedures.
  • Report all human resources and risk management concerns immediately to the General Manager and District Manager.
  • Escalate other concerns to a supervisor when appropriate.
  • Perform other duties necessary to ensure restaurant operations function properly.

About the company

Zaxby's is a fast-casual restaurant chain that serves chicken fingers, Zalads, wings, and signature sauces. Its products are prepared and served at its many local restaurants, offering a southern-inspired menu with a modern twist and friendly service. The company differentiates itself through its combination of distinct menu items (notably Chicken Fingerz and Zalads), signature sauces, and a hospitality-driven brand experience, supported by a large franchised footprint (over 950 locations in 17 states). The goal is to provide consistent, craveable chicken-focused dishes with a welcoming dining experience across its locations, while expanding its brand through franchising and steady growth.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Greenville, South Carolina

Founded

1994

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Simplify's Take

What believers are saying

  • Zaxbys launched the NERDS Strawberry Milkshake nationwide on August 31, 2026.
  • New York openings in Bronx and Manhattan prove Northeast demand.
  • 2026 deals in Chicago, Las Vegas, Jacksonville, and Salisbury extend franchise momentum.

What critics are saying

  • Revelio puts Zaxbys headcount at 13,182 in March 2026, down 14.9% since 2023.
  • Franchised unit growth demands operators; one bad real-estate cycle freezes openings.
  • If Northeast stores underperform, Zaxbys stays Southern regional and loses acquisition appeal.

What makes Zaxby's unique

  • Zaxbys pairs Chicken Fingerz with 12 signature sauces and a farmhouse prototype.
  • Russell Holland’s 2026 development leadership accelerates flexible drive-thru, dine-in, and non-traditional formats.
  • More than 1,000 locations across 24 states give Zaxbys national recognition.

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Benefits

  • 401(k) Company Match
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

15%

1 year growth

15%

2 year growth

15%
92Q
Oct 13th, 2026
Zaxbys x Chain celebrates NYC expansion with delectable event.

Zaxbys x Chain celebrates NYC expansion with delectable event. The immersive event, which successfully tickled all of the senses, served as a proper introduction to NYC's tastemakers, and CassiusLife was was in the building. Published on October 13, 2026 * Last week, Zaxby's x Chain held a Zax in the City culinary experience at Houston Hall, where invited guests enjoyed the chain's delicious offerings and signature sauces, and washed it all down with specialty cocktails. * The immersive event, which successfully tickled all of the senses, served as a proper introduction to NYC's tastemakers, and CassiusLife was in the building. Atlanta-born chicken chain Zaxbys is bringing its delicious Southern hospitality to New York City, and to celebrate, the company announced a series of events that kept taste buds tap-dancing all night long. Last week, Zaxby's x Chain held a Zax in the City culinary experience at Houston Hall, where invited guests enjoyed the chain's delicious offerings and signature sauces, and washed it all down with specialty cocktails. The immersive event, which successfully tickled all of the senses, served as a proper introduction to NYC's tastemakers, and CassiusLife was in the building. One of the standouts on the menu was Zaxbys' Famous Fingerz, which you can dip in Food Chain's 12 signature sauces. Other items from Zaxbys' menu that were available to enjoy were chicken sandwiches, fried pickles, chicken quesadillas, loaded fries, and fried cheesecake bites. Earlier in the summer Zaxbys opened its first NYC location in the Bronx at 3260 Boston Road, which is a 2,000-square-foot restaurant that features seating for 15 guests and offers both dine-in and drive-thru service. A second location on Manhattan's Upper East Side, at 1267 First Avenue, expanded the brand's footprint in NYC when it opened on September 30. The 2,800+ square-foot restaurant features 16 dine-in seats and the brand's modern farmhouse-inspired aesthetic. As word of mouth spreads about Zaxbys' presence in NYC and locals keep enjoying the brand's delicious lunch and late-night food binge options, 92q expect more spots to open across the state. See more photos from the event below.

Capital Digest
Oct 10th, 2026
Zaxbys drives non-traditional growth with five Florida Turnpike locations.

Zaxbys drives non-traditional growth with five Florida Turnpike locations. October 10, 2026 Zaxbys has locked in its largest non-traditional deal yet, five Florida Turnpike service-plaza restaurants with Areas USA, led by a new Orlando stop for highway travelers. Atlanta-based chicken chain Zaxbys has signed a five-unit agreement with travel-hospitality operator Areas USA to put restaurants inside Florida Turnpike service plazas, and the first one is already open at Orlando's Turkey Lake Service Plaza on a high-traffic corridor. Nation's Restaurant News reported the pact as the chain's biggest non-traditional development deal to date, with Areas set to back flexible formats and strategic real estate as Zaxbys pushes beyond the standard freestanding box. The move fits a broader push into airports, colleges and universities, military installations, and other non-traditional sites after a strong 2025 that beat growth expectations and carried the brand past the 1,000-unit mark across 24 states. Holland says the deal puts Zaxbys in front of millions of travelers. Zaxbys Chief Development Officer Russ Holland, named to the post in June, framed the Areas partnership as a way to meet guests where they already are. Holland said: "Working with Areas USA enables us to introduce the Zaxbys experience to millions of travelers each year while continuing to build on our non-traditional development strategy. We're excited to expand into one of Florida's most heavily traveled corridors alongside a partner that shares our commitment to delivering exceptional guest experiences," Areas Chief Development Officer Richard Schneider said in a statement that Zaxbys is a strong fit for the company's long-running work with Florida's Turnpike Enterprise to upgrade service plazas and build a scalable growth model along the toll road system. New markets and more building types follow a big 2025. Zaxbys recently opened in Las Vegas, Phoenix, and New York City while it widened the menu of buildings franchisees can use. Last year the company rolled out a Modern Farmhouse design under its "Grow to Win" plan. Franchisees now have six building types, seven if conversions count, including non-traditional and drive-thru-only prototypes. For years the chain ran mainly on one 3,000-square-foot box. That shift matters on a turnpike plaza, where space, traffic patterns, and speed of service do not match a suburban pad site. Areas, a major airport and travel-hospitality operator, is positioned to help Zaxbys plant smaller or more flexible formats where travelers already stop for gas and food. Absolute dates for the signing and the Turkey Lake opening were not disclosed, and the company has not publicly mapped the other four Turnpike sites or said whether the units will be franchise- or company-owned. Financial terms also were not released. Service plazas become the next growth lane. Highway travel plazas, airports, campuses, and military bases give national chains captive foot traffic without waiting on another crowded retail corner. Zaxbys is treating those sites as a core development track rather than a side experiment, and the five-unit Florida package is the clearest proof so far. For a brand that just cleared 1,000 restaurants and is still entering big metro markets, the Areas deal is a practical bet: put the chicken where the cars already are, on one of Florida's busiest corridors, with a partner that already runs the plazas. Companies that follow customers instead of forcing them to detour tend to keep growing, and Zaxbys is doing exactly that on the Turnpike.

New York Post
Oct 9th, 2026
Southern fried chicken chain Zaxbys enters Manhattan's chicken finger fight with first UES location.

Southern fried chicken chain Zaxbys enters Manhattan's chicken finger fight with first UES location. Published Oct. 9, 2026, 1:49 p.m. ET Winner winner... you know the rest. Beloved Southern chicken chain Zaxbys has, at long last, landed in Manhattan, thereby expanding its territory in the tender takedown. Known for its famous fingers and signature sauces, Georgia-born Zaxbys opened its Upper East Side location at 1267 First Avenue (between 68th and 69th Streets) last week, and celebrated with a grand opening and ribbon-cutting on October 8. "New York is one of the most influential food cities in the world, and we're incredibly proud to introduce Zaxbys to this market," said Bernard Acoca, Chief Executive Officer of Zaxbys. "Whether it's Southern transplants looking for a taste of home or New Yorkers discovering our Chicken Fingerz and signature sauces for the first time, we're excited to share the Southern hospitality and bold flavor experiences that have made Zaxbys a fan favorite for more than 35 years." Zaxbys, which was founded in 1990 and boasts more than 1,000 locations across 24 states, made its NY debut earlier this summer with a Bronx location at 3260 Boston Road. Zaxbys foray into the New York market could put heat on rival tender peddler Raising Cane's, threatening its dominance in the city. Raising Cane's was first to the game, opening its first New York location in 2023 with an 8,000-square-foot global flagship store in Times Square. "From exclusive menu innovations inspired by New York's iconic food culture to community-focused experiences and surprise moments for fans, the brand will be showing New Yorkers how to Zax," Zaxbys promised. The rivalry between Zaxbys and Louisiana-based Raising Cane's - often dubbed the "Chicken Tender War" - is one of fast food's most intense battles. Many a content creator has made their mark and their money by comparing the two. While both brands offer nearly identical platters (chicken tenders, crinkle-cut fries, Texas toast, and a signature mayo-and-pepper sauce), their business philosophies and flavor profiles differ widely. Still, as both brands continue to expand their tender territories, they often build directly across the street from one another, intensifying local brand-loyalty wars. Both brands' signature sauces (Zax Sauce and Cane's Sauce) feature a similar base of mayonnaise, ketchup, Worcestershire sauce, garlic powder, and black pepper. Cane's Sauce is famously mixed fresh by hand in every store daily. Meanwhile, Zaxby's deals exclusively in factory-sealed sauces but offers an expanded list of flavors including buffalo, teriyaki, and sweet heat. McDonald's is reportedly joining the fray. The brand is preparing to test hand-breaded chicken menu items in nearly 200 restaurants across the US and Ireland next year. It's part of McDonald's plan to snatch market share from competitors like Zaxby and Raising Cane's, both of which hand-batter and -bread chicken daily in restaurants around the country. Zaxbys promoted the new UES opening in a series of Instagram posts featuring its jersey-wearing avian mascot Coop. If they can make it here, they can make it anywhere. The products that took on the city - and won! New York Post may be compensated and/or receive an affiliate commission if you click or buy through our links. Featured pricing is subject to change. Fans were hype. "This is equivalent to Mandami becoming mayor," commented one chicken enthusiast. "The north ain't ready for that Zax sauce," prophesied another. "My dreams are coming true," exclaimed a third. "You don't understand how long I've been vocally manifesting this. And it's not only in NYC, but in my neighborhood!!! THANK YOU for making my wildest dreams come true!!!," mused another.

QSR Magazine
Oct 6th, 2026
Zaxbys partners with Areas USA to expand into travel plazas.

Zaxbys partners with Areas USA to expand into travel plazas. Oct 6 2026 Zaxbys, the rapidly growing Georgia-based QSR franchise known for its Chicken Fingerz, wings and 12 signature sauces, is entering the travel hospitality sector through a multi-unit agreement with Areas USA, the nation's largest privately held travel hospitality company. The deal will develop five restaurants at Florida Turnpike service plazas, and the team recently opened the first unit on Sept. 29 at the Turkey Lake Service Plaza in Orlando. The restaurant situated at 263 Florida's Turnpike will introduce millions of travelers each year to one of the nation's fastest-growing chicken brands along a high-traffic Florida travel corridor. The deal marks a significant step in Zaxbys' long-term growth strategy and is the brand's largest non-traditional development agreement to date. As consumers increasingly seek recognizable restaurant brands wherever they travel, Zaxbys is expanding beyond traditional freestanding restaurants into heavily frequented destinations that offer greater convenience and introduce the brand to new audiences. Pairing Areas' extensive travel hospitality expertise with Zaxbys' growing brand presence and consumer appeal, the partnership creates a strong foundation for continued expansion in travel venues and other non-traditional environments. Areas will support Zaxbys' broader strategy to pursue flexible formats and strategic real estate opportunities that encourage long-term growth. "Today's guests expect convenience without compromising on quality, and this partnership allows us to meet them where they are," said Russ Holland, Chief Development Officer at Zaxbys. "Working with Areas USA enables us to introduce the Zaxbys experience to millions of travelers each year while continuing to build on our non-traditional development strategy. We're excited to expand into one of Florida's most heavily traveled corridors alongside a partner that shares our commitment to delivering exceptional guest experiences." The Areas agreement, part of Areas' longstanding partnership with Florida's Turnpike Enterprise to enhance the state's service plazas, establishes a scalable model for future growth while reinforcing Zaxbys' potential across broader non-traditional environments. Zaxbys is actively exploring opportunities within airports, colleges and universities, military installations and other high-traffic destinations. By combining flexible restaurant formats with strong operational support, Zaxbys is well positioned to work with leading non-traditional operators to expand its presence in new venues while strengthening brand awareness nationwide. "With its bold flavors and Southern hospitality, Zaxbys is a great fit for these plazas. We're proud to be part of Florida, home to our U.S. headquarters, and to partner with Zaxbys and Florida's Turnpike Enterprise on this expansion. We've invested in these plazas, and we're excited to continue investing in their future. For us, hospitality is about making every stop a better experience, with welcoming spaces, great service and more choices for travelers," said Richard Schneider, Chief Development Officer of Areas USA. Founded in 1990, Zaxbys has grown to more than 1,000 restaurants by delivering differentiated chicken offerings, bold flavors and Southern hospitality. Today, the brand continues to build momentum through strategic franchise expansion, menu innovation and flexible development models designed to meet guests wherever they live, work and travel. The brand's commitment to quality and innovation has earned it numerous industry accolades, including recognition in QSR Magazine's 2024 Top 50 Fast-Food Chains, Entrepreneur, Forbes, and Newsweek. With a strong leadership team and a focus on long-term, sustainable growth, Zaxbys continues to stay true to its mission of delivering mouthwatering food and memorable experiences to its loyal fanbase.

InMaricopa
Oct 2nd, 2026
Zaxby's is zipping into South Bridge Marketplace.

Zaxby's is zipping into South Bridge Marketplace. * By Karen Bartunek * Oct 2, 2026 * Chicken run Zaxby's will bring speed and zing to a growing dining corridor at South Bridge Marketplace. Developer Thompson Thrift, the company behind Sonoran Creek Marketplace, is currently in the throes of construction for South Bridge Marketplace. Last week, they revealed in a social media post the fast food chicken restaurant is one of the dining options opening in the new shopping center. Zaxby's will move into a space off John Wayne Parkway and Honeycutt Avenue. It is the second chicken restaurant to join the marketplace; Angry Chickz, a Nashville hot chicken restaurant, will sit two doors down from Panera Bread. The chicken chain is known not only for its play on the letter "z" - zalads or Zaks Packz, anyone? - but also for its menu of chicken fingers and wings. While Thompson Thrift did not confirm the exact location, there are currently two restaurant spaces undergoing negotiations - a 1,400-square-foot space between Panera Bread and Angry Chickz, and a 3,200-square-foot space immediately south. Other confirmed South Bridge tenants include Aldi, Einstein Bros. Bagels, Tropical Café Smoothie, Club Pilates and European Wax Center. Construction began in April 2024 with a Lowe's retail and garden center. Continued construction spans 60,000 square feet that will include a grocery store, plus 10,000 square feet of restaurant and retail space. Karen Bartunek. Karen is a reporter for InMaricopa. Reach her at [email protected].