Key Account Manager

Key Account Manager, CCA

Job Description

Our continued growth and success lead us to have an open position for an Key Account Manager CCA

The KAM -EC will have the primary responsibility of being the point person within Axis as it relates to specific major end customer account relationships assigned by area sales management.

This position will require a unique set of skills both technical and sales alike. Communication with different departments within Axis Globally including sales, business development, marketing and technical services is required.

**Location**

Panama

Colombia

Guatemala

Responsibilities

• Acts as the point person within Axis to manage all aspects of relationship with assigned major accounts

• Responsible for the daily management of accounts from its inception and assignment to the point of transition

• Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.

• Involved in the sale and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners, etc

• Manages the relationship with all end-users and ecosystem partners involved in the account

• Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services, etc

• Writes and maintains all documentation related to the account.  Including meeting minutes, notes, designs, Axis CRM, tracking tools. etc 

• Involved in account design including: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integration

• Responsible for coordinating any post-sales support or technical assistance

Essential Skills

• Strong account management and teambuilding skills with particular focus on attention to detail and strategic planning

• Proven ability to build strategic and trusted relationships at all levels with the end user

• Ability to manage relationships with multiple integrators, distributors & partners competing for the same account

• Strong communication (verbal, listening, written), presentation, and training skills

• High level of technical ability for shootouts, proof of concepts, pilots and pre & post-sale troubleshooting

• Ability to convey complex technologies and specifications easily

• Experienced design documentation skills (schematics, flow charts, metrics, FOV, pixels on target, etc.)

• Strong knowledge of the physical security market, including products and future trends

• Knowledge of video transport protocols and compression technologies

• Experience with Salesforce preferred

• Demonstrated competency in the following areas:

We'd love to hear that you have/are:

• Bachelors’ Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems

• 5+ years in the role of Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video and physical security markets.

• 50-70% of time to Travel is to be expected

Preferred to

• Know and have became into the Vindeosurvilleance Industry

• Rock star designing Video Security Solution.

What Axis Have To Offer
Axis is more than a progressive culture with cutting-edge innovation. Axis is a company that puts our employees first. Here’s just a glimpse of what we do for our Axians:

• Inspire you to grow and develop through employer-offered training

• Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, and fitness health & wellness programs.

• Encourage work/life balance with a generous vacation policy - not to mention, our paid sabbatical program at your 5-year anniversary, allowing you to relax and unwind for an extended period of time.

Our leaders have a true mentorship approach that welcomes creativity and out-of-the-box thinking while fostering endless learning.

Whether you want to further your education, change careers, or join a work-hard play-hard organization, at Axis, you get a life - one that offers personal and professional balance and encourages you to be the best version of yourself.

It really is that kind of place! Why imagine what it’s like when you could be one of nearly 4000 Axians worldwide contributing to the culture and innovation.
 

Taking the first step to be an Axian is easy - all you have to do is apply!

Type of Employment

Permanent Employment

Posting End Date

2026-11-29

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

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