Office Administrator
Amelia
Office Administrator
Amelia
Enterprise AI platforms for digital agents
IPsoft is looking for an entry level graduate as an office administrator for our headquarters at Battery Park. In this role, the individual will have an opportunity to interact with all departments such as engineers, managers, directors, stakeholders and clients. We are looking for someone who is extremely motivated, excited to get their career started and very important, passionate about building a career.
Responsibilities:
Answer all incoming calls, route calls, record and dispense messages.
Welcome and announce all visitors, clients and other guests.
Schedule appointments, maintain and update appointment calendars.
General administrative and computer tasks, such as faxing, mailings, copying, collating, word processing, inventory, ordering office supplies, office maintenance.
Maintain the front desk in a neat and professional manner at all times.
Conduct research, compile data and present findings and recommendations.
Assist the corporate Human Resources team with new hire packets, personnel files and new hire orientations.
Maintain stock of office, kitchen and equipment supplies.
Assist with staff events for the office.
Bachelor's Degree required
Excellent knowledge of a variety of computer software applications in maintaining calendars, word processing, spreadsheets (MS Outlook, Word, Excel, Access, PowerPoint).
Strong attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
Ability to handle sensitive and confidential information and situations.
High level of demonstrated poise, tact and diplomacy.
Strong written and verbal communication skills.
Ability to interact and communicate with individuals at all levels of the organization.
Ability to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands.
All your information will be kept confidential according to EEO guidelines.
Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.
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