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Amelia

Enterprise AI platforms for digital agents

Office Administrator

Administrative SupportConfirmed live in the last 24 hours
Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • Excellent knowledge of computer software applications for maintaining calendars, word processing, spreadsheets, and related office tasks, including Microsoft Outlook, Word, Excel, Access, and PowerPoint.
  • Strong attention to detail in composing, typing, and proofreading materials, establishing priorities, and meeting deadlines.
  • Ability to handle sensitive and confidential information and situations.
  • High level of poise, tact, and diplomacy.
  • Strong written and verbal communication skills.
  • Ability to interact and communicate with individuals at all levels of the organization.
  • Ability to work in a fast-paced environment and manage multiple competing tasks and demands.

Responsibilities

  • Answer incoming calls, route calls, and record and dispense messages.
  • Welcome and announce visitors, clients, and other guests.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform general administrative and computer tasks, including faxing, mailings, copying, collating, word processing, inventory, ordering office supplies, and office maintenance.
  • Maintain the front desk in a neat and professional manner.
  • Conduct research, compile data, and present findings and recommendations.
  • Assist the corporate Human Resources team with new-hire packets, personnel files, and new-hire orientations.
  • Maintain stock of office, kitchen, and equipment supplies.
  • Assist with staff events for the office.

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size
201-500
Company stage
Acquired
Total funding
$175M
Headquarters
New York City, New York
Founded
1998

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